Support Board
Date/Time: Tue, 26 Nov 2024 22:32:25 +0000
Data Feed
View Count: 906
| [2014-06-24 19:38:04] |
| User55763 - Posts: 4 |
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Hi, I have subscribed for Sierra Chart Real-Time and Historical Exchange Data Feed. I have my trading account funded with IB. If I understand it correctly, to use the SC Data Feed, I need to choose IB as Service in Data/Trade Service Settings. But having done that, I receive the data really from IB and not through SC Data Feed. When trying to enable Full CME Group (CME, CBOT, COMEX, NYMEX) for Trading accounts, I fail. "To enable the exchange, make sure that the Agreements are signed". What Agreements do I have to sign? And what else should I do to be able to use the SC Data Feed? Thank you, Roman |
| [2014-06-24 19:52:41] |
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We see a problem with the data feed account for your Sierra Chart account. We are working to resolve that for you.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-06-24 20:23:50] |
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Your market data feed account is now properly set up. Go to this page : https://www.sierrachart.com/usercp.php?page=MarketDataFeedFeatures Click on the link that says "Agreement needs to be signed". After that you can activate the CME Group Exchange. Make sure you restart Sierra Chart after activating the exchange. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-06-24 20:24:29
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