Support Board
Date/Time: Thu, 28 Nov 2024 09:59:32 +0000
The Chartbook file is not compatible. Contact Sierra Chart support for help with convertin
View Count: 433
| [2023-05-03 02:23:12] |
| Trader_Priya - Posts: 1 |
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Ive attached 3 of the files ES.cht GC.Cht Master.Cht |
 ES.cht - Attached On 2023-05-03 02:22:01 UTC - Size: 381.91 KB - 126 views GC.Cht - Attached On 2023-05-03 02:22:05 UTC - Size: 381.91 KB - 229 views Master.Cht - Attached On 2023-05-03 02:22:10 UTC - Size: 609.21 KB - 210 views |
| [2023-05-03 14:22:05] |
| John - SC Support - Posts: 36350 |
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The instructions to update the files are here: Chartbooks (Workspaces): Opening Older Chartbooks For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-05-06 19:15:23] |
| User789284 - Posts: 1 |
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Hi, I am trying to open a chartbook that was provided to me. However I get the message that it is not compatible and to connect to Chart Support for help. It works for other people that I have seen in the videos. Please help. Thank you Khalid |
Attachment Deleted. Attachment Deleted. Private File |
| [2023-05-09 14:41:45] |
| John - SC Support - Posts: 36350 |
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You need to get an updated version of that chartbook from G7FX.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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