Support Board
Date/Time: Wed, 30 Oct 2024 22:56:06 +0000
Unable to load any Data
View Count: 299
[2023-05-01 22:16:11] |
Srinivasa Kancharla - Posts: 4 |
I have subscribed to Package 11 I have paid for Data and opened a EdgeClear account I still cannot load any data. Please help |
[2023-05-02 15:53:50] |
John - SC Support - Posts: 35639 |
You have not yet connected to your Edge Clear account. Follow these instructions starting at Step #6 to make this connection (assuming they set you up with Teton Order Routing): Sierra Chart Teton Futures Order Routing: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2023-05-02 17:36:03] |
Srinivasa Kancharla - Posts: 4 |
Its failing at Connect to the data and trading servers by selecting File >> Connect to Data Feed on the menu. |
[2023-05-02 17:49:01] |
John - SC Support - Posts: 35639 |
Please post your Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: