Support Board
Date/Time: Thu, 28 Nov 2024 11:49:46 +0000
Cannot download intraday data for stocks
View Count: 407
| [2023-05-01 17:03:37] |
| User361939 - Posts: 165 |
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With older versions i was able to get delay intraday data for stocks. With version 2484 i got an error (screen at the attachment)\ how can i fix this issue? |
 Sierra_intra_data.png / V - Attached On 2023-05-01 17:03:31 UTC - Size: 8.99 KB - 70 views |
| [2023-05-01 17:17:39] |
| Sierra_Chart Engineering - Posts: 17201 |
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You need to update to the current version. Instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-05-01 17:38:32] |
| User361939 - Posts: 165 |
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It worked but i see another issue: Be default i have only 30days to download for intraday data yet, data i downloading from last October. Is there other settings that fixing this issue? |
| tomuchdata.png / V - Attached On 2023-05-01 17:38:27 UTC - Size: 121.95 KB - 72 views |
| [2023-05-01 17:48:51] |
| Sierra_Chart Engineering - Posts: 17201 |
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You should at least get 10 years of historical data. Follow the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-05-01 17:55:37] |
| User361939 - Posts: 165 |
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in my case i get more data than i set. Even i i set only 5 days, i receive more DATA. Taht is an issue. If i download more stocks for scanning it will make whole procces far more longer. |
| [2023-05-01 21:18:31] |
| John - SC Support - Posts: 36350 |
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Refer to these settings: Data/Trade Service Settings: Maximum Historical Intraday Days to Download (Global Settings >> Data/Trade Service Settings >> Common Settings) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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