Support Board
Date/Time: Thu, 28 Nov 2024 11:45:36 +0000
Rithmic connection error
View Count: 552
| [2023-04-30 22:43:04] |
| hmtrader - Posts: 2 |
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Connection to Apex server "Apex Chicago Area non-aggregated" with proper credentials is failing. (Same credentials on NinjaTrader is working fine). I have Denali data subscription, hence like to use Apex-Rithmic for order routing only. I have followed all the instructions in: Rithmic Trading Platform Service: Permission Denied Resolution Procedure Rithmic Trading Platform Service: Setup Instructions I have also sent the log for analysis |
 MessageLog.txt - Attached On 2023-04-30 22:41:34 UTC - Size: 28.88 KB - 302 views Attachment Deleted. |
| [2023-05-01 03:02:45] |
| Sierra_Chart Engineering - Posts: 17201 |
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Did you do this: For further help contact your broker or trading services provider for help with resolving this error. This is the error: Rithmic Direct - DTC | Logon error received from server: permission denied | 2023-04-30 15:39:14.238
We cannot help with this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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