Support Board
Date/Time: Tue, 03 Dec 2024 17:56:01 +0000
Error by placing orders
View Count: 349
| [2023-04-27 07:21:03] |
| Priscilla - Posts: 6 |
|
Dear Sir/Madam, I haven't been able to trade for days because of these errors am getting. Now am not even able to place an order. Please could you thake a look. Please see print screen of the errors as attachment. Thank you in advance, Priscilla |
 Erro AMP closing order.png / V - Attached On 2023-04-27 07:19:03 UTC - Size: 348.03 KB - 85 views Error Sierra Charts.png / V - Attached On 2023-04-27 07:19:14 UTC - Size: 225.87 KB - 84 views |
| [2023-04-27 09:19:27] |
| Sierra_Chart Engineering - Posts: 17332 |
|
Make sure to disable Trading Locked on the Trade menu: Trade Menu: Trading Locked (Trade menu) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-11-07 11:37:43] |
| Priscilla - Posts: 6 |
|
Hi good afternoon, I am not able to place an order. Trading Locked is disable. error:Tradeactivity file query time:0026707 sec. Entries current queries: 2 Could you please find out the reason? Thank you in advance. |
| [2024-11-07 16:00:29] |
| John - SC Support - Posts: 36426 |
|
The entry you give is not relevant to why you are having a problem. Please get us your entire Trade Service Log after you have a problem submitting an order, by following these instructions: Support Board Posting Information: Providing Lines From Trade Service Log For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-11-07 16:39:11] |
| Priscilla - Posts: 6 |
|
TradeActivity files query time: 0.026707 seconds. Entries: 0. Current queries: 2 | 2024-11-07 04:49:44.053 TradeActivity files query time: 0.004690 seconds. Entries: 78. Current queries: 2 | 2024-11-07 04:49:44.058 TradeActivity files query time: 0.009572 seconds. Entries: 0. Current queries: 1 | 2024-11-07 04:49:59.160 Denali Data Feed | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 1 | 2024-11-07 04:50:00.814 Denali Data Feed | MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 1 | 2024-11-07 04:50:00.814 CQG WebAPI | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 1 | 2024-11-07 04:50:01.977 CQG WebAPI | MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 1 | 2024-11-07 04:50:01.977 TradeActivity files query time: 0.037596 seconds. Entries: 0. Current queries: 1 | 2024-11-07 04:50:08.077 TradeActivity files query time: 0.001969 seconds. Entries: 0. Current queries: 1 | 2024-11-07 04:50:30.094 TradeActivity files query time: 0.001706 seconds. Entries: 0. Current queries: 1 | 2024-11-07 04:50:30.672 TradeActivity files query time: 0.001435 seconds. Entries: 0. Current queries: 1 | 2024-11-07 04:50:31.444 TradeActivity files query time: 0.001497 seconds. Entries: 0. Current queries: 1 | 2024-11-07 04:50:32.289 TradeActivity files query time: 0.001184 seconds. Entries: 0. Current queries: 1 | 2024-11-07 04:50:34.892 TradeActivity files query time: 0.001178 seconds. Entries: 0. Current queries: 1 | 2024-11-07 04:50:35.127 TradeActivity files query time: 0.001167 seconds. Entries: 0. Current queries: 1 | 2024-11-07 04:50:35.159 TradeActivity files query time: 0.001737 seconds. Entries: 0. Current queries: 1 | 2024-11-07 04:50:35.503 TradeActivity files query time: 0.001143 seconds. Entries: 0. Current queries: 1 | 2024-11-07 04:50:35.598 TradeActivity files query time: 0.001528 seconds. Entries: 0. Current queries: 1 | 2024-11-07 04:50:36.879 TradeActivity files query time: 0.001535 seconds. Entries: 0. Current queries: 1 | 2024-11-07 04:50:57.403 TradeActivity files query time: 0.001491 seconds. Entries: 0. Current queries: 1 | 2024-11-07 04:51:07.771 TradeActivity files query time: 0.001479 seconds. Entries: 0. Current queries: 2 | 2024-11-07 04:51:08.119 TradeActivity files query time: 0.001435 seconds. Entries: 0. Current queries: 1 | 2024-11-07 04:51:08.377 TradeActivity files query time: 0.001516 seconds. Entries: 0. Current queries: 1 | 2024-11-07 04:51:08.813 TradeActivity files query time: 0.001531 seconds. Entries: 0. Current queries: 1 | 2024-11-07 04:51:10.205 TradeActivity files query time: 0.001491 seconds. Entries: 0. Current queries: 1 | 2024-11-07 04:51:10.676 TradeActivity files query time: 0.001518 seconds. Entries: 0. Current queries: 1 | 2024-11-07 04:51:11.898 TradeActivity files query time: 0.001407 seconds. Entries: 0. Current queries: 1 | 2024-11-07 04:51:12.047 TradeActivity files query time: 0.002097 seconds. Entries: 0. Current queries: 1 | 2024-11-07 04:51:12.132 TradeActivity files query time: 0.001547 seconds. Entries: 0. Current queries: 1 | 2024-11-07 04:51:14.408 TradeActivity files query time: 0.000775 seconds. Entries: 0. Current queries: 1 | 2024-11-07 04:51:22.927 TradeActivity files query time: 0.027431 seconds. Entries: 0. Current queries: 1 | 2024-11-07 04:51:27.946 TradeActivity files query time: 0.001669 seconds. Entries: 0. Current queries: 1 | 2024-11-07 04:51:56.702 Trade Order Error - CQG order update. Status: REJECTED. Text: Last trading day 2023-09-15 has already passed for F.US.MNQ.U23. Internal Order ID: 12489. Service Order ID: 949764175. Symbol: F.US.MNQU23. Account: 146817 | 2024-11-07 05:02:27.344 * TradeActivity files query time: 0.010920 seconds. Entries: 0. Current queries: 1 | 2024-11-07 05:08:11.494 Trade Order Error - CQG order update. Status: REJECTED. Text: Account purchasing power USD397 is insufficient to satisfy total portfolio margin requirement including this order USD555. Internal Order ID: 12492. Service Order ID: 949906566. Symbol: F.US.MNQZ24. Account: 146817 | 2024-11-07 05:09:54.140 * Trade Order Error - CQG order update. Status: REJECTED. Text: Account purchasing power USD397 is insufficient to satisfy total portfolio margin requirement including this order USD555. Internal Order ID: 12495. Service Order ID: 949764310. Symbol: F.US.MNQZ24. Account: 146817 | 2024-11-07 05:30:45.924 * TradeActivity files query time: 0.074686 seconds. Entries: 0. Current queries: 2 | 2024-11-07 05:35:21.257 TradeActivity files query time: 0.031271 seconds. Entries: 0. Current queries: 2 | 2024-11-07 05:35:21.288 TradeActivity files query time: 0.032288 seconds. Entries: 0. Current queries: 1 | 2024-11-07 05:35:21.556 TradeActivity files query time: 0.034332 seconds. Entries: 0. Current queries: 4 | 2024-11-07 05:35:21.635 TradeActivity files query time: 0.033010 seconds. Entries: 0. Current queries: 3 | 2024-11-07 05:35:21.668 TradeActivity files query time: 0.041062 seconds. Entries: 0. Current queries: 2 | 2024-11-07 05:35:21.709 TradeActivity files query time: 0.037260 seconds. Entries: 0. Current queries: 1 | 2024-11-07 05:35:21.746 TradeActivity files query time: 0.031838 seconds. Entries: 0. Current queries: 1 | 2024-11-07 05:35:21.932 TradeActivity files query time: 0.031975 seconds. Entries: 0. Current queries: 1 | 2024-11-07 05:35:22.085 TradeActivity files query time: 0.035596 seconds. Entries: 0. Current queries: 1 | 2024-11-07 05:35:22.299 TradeActivity files query time: 0.032579 seconds. Entries: 0. Current queries: 1 | 2024-11-07 05:35:22.594 TradeActivity files query time: 0.032482 seconds. Entries: 0. Current queries: 1 | 2024-11-07 05:35:23.276 TradeActivity files query time: 0.032253 seconds. Entries: 34. Current queries: 1 | 2024-11-07 05:35:23.392 TradeActivity files query time: 0.036069 seconds. Entries: 34. Current queries: 2 | 2024-11-07 05:35:24.560 TradeActivity files query time: 0.033572 seconds. Entries: 0. Current queries: 2 | 2024-11-07 05:35:24.594 TradeActivity files query time: 0.021666 seconds. Entries: 0. Current queries: 1 | 2024-11-07 06:05:00.052 TradeActivity files query time: 0.024074 seconds. Entries: 0. Current queries: 4 | 2024-11-07 06:05:00.138 TradeActivity files query time: 0.000875 seconds. Entries: 0. Current queries: 4 | 2024-11-07 06:05:00.139 TradeActivity files query time: 0.000883 seconds. Entries: 0. Current queries: 4 | 2024-11-07 06:05:00.139 TradeActivity files query time: 0.000737 seconds. Entries: 0. Current queries: 4 | 2024-11-07 06:05:00.140 TradeActivity files query time: 0.000684 seconds. Entries: 0. Current queries: 1 | 2024-11-07 06:05:00.672 TradeActivity files query time: 0.000717 seconds. Entries: 0. Current queries: 1 | 2024-11-07 06:05:00.804 TradeActivity files query time: 0.000890 seconds. Entries: 0. Current queries: 1 | 2024-11-07 06:05:00.926 TradeActivity files query time: 0.000782 seconds. Entries: 0. Current queries: 1 | 2024-11-07 06:05:01.102 TradeActivity files query time: 0.000733 seconds. Entries: 0. Current queries: 1 | 2024-11-07 06:05:01.499 TradeActivity files query time: 0.000642 seconds. Entries: 0. Current queries: 1 | 2024-11-07 06:05:01.588 TradeActivity files query time: 0.001014 seconds. Entries: 0. Current queries: 1 | 2024-11-07 06:05:02.508 TradeActivity files query time: 0.001143 seconds. Entries: 0. Current queries: 1 | 2024-11-07 06:05:02.541 TradeActivity files query time: 0.000788 seconds. Entries: 0. Current queries: 1 | 2024-11-07 06:05:02.826 TradeActivity files query time: 0.000702 seconds. Entries: 0. Current queries: 1 | 2024-11-07 06:05:02.870 TradeActivity files query time: 0.049612 seconds. Entries: 0. Current queries: 4 | 2024-11-07 06:05:10.248 TradeActivity files query time: 0.047354 seconds. Entries: 0. Current queries: 4 | 2024-11-07 06:05:10.296 TradeActivity files query time: 0.037591 seconds. Entries: 0. Current queries: 4 | 2024-11-07 06:05:10.333 TradeActivity files query time: 0.044808 seconds. Entries: 0. Current queries: 2 | 2024-11-07 06:05:10.378 TradeActivity files query time: 0.048578 seconds. Entries: 0. Current queries: 2 | 2024-11-07 06:05:10.427 TradeActivity files query time: 0.034362 seconds. Entries: 0. Current queries: 1 | 2024-11-07 06:05:10.579 TradeActivity files query time: 0.034328 seconds. Entries: 0. Current queries: 2 | 2024-11-07 06:05:10.692 TradeActivity files query time: 0.034768 seconds. Entries: 0. Current queries: 2 | 2024-11-07 06:05:10.727 TradeActivity files query time: 0.035445 seconds. Entries: 0. Current queries: 1 | 2024-11-07 06:05:11.247 TradeActivity files query time: 0.039038 seconds. Entries: 34. Current queries: 3 | 2024-11-07 06:05:11.346 TradeActivity files query time: 0.037167 seconds. Entries: 34. Current queries: 3 | 2024-11-07 06:05:11.383 TradeActivity files query time: 0.034796 seconds. Entries: 0. Current queries: 3 | 2024-11-07 06:05:11.418 TradeActivity files query time: 0.036999 seconds. Entries: 0. Current queries: 2 | 2024-11-07 06:05:12.667 TradeActivity files query time: 0.034416 seconds. Entries: 0. Current queries: 2 | 2024-11-07 06:05:12.702 TradeActivity files query time: 0.036311 seconds. Entries: 0. Current queries: 1 | 2024-11-07 06:05:12.969 TradeActivity files query time: 0.001295 seconds. Entries: 0. Current queries: 1 | 2024-11-07 06:05:18.475 TradeActivity files query time: 0.000754 seconds. Entries: 0. Current queries: 1 | 2024-11-07 06:05:18.532 TradeActivity files query time: 0.001251 seconds. Entries: 0. Current queries: 1 | 2024-11-07 06:05:18.815 TradeActivity files query time: 0.008448 seconds. Entries: 0. Current queries: 4 | 2024-11-07 06:05:18.876 TradeActivity files query time: 0.000578 seconds. Entries: 0. Current queries: 4 | 2024-11-07 06:05:18.877 TradeActivity files query time: 0.000667 seconds. Entries: 0. Current queries: 4 | 2024-11-07 06:05:18.877 TradeActivity files query time: 0.000593 seconds. Entries: 0. Current queries: 4 | 2024-11-07 06:05:18.878 TradeActivity files query time: 0.000689 seconds. Entries: 0. Current queries: 1 | 2024-11-07 06:05:19.028 TradeActivity files query time: 0.000652 seconds. Entries: 0. Current queries: 1 | 2024-11-07 06:05:19.149 TradeActivity files query time: 0.000744 seconds. Entries: 0. Current queries: 1 | 2024-11-07 06:05:19.261 TradeActivity files query time: 0.000883 seconds. Entries: 0. Current queries: 1 | 2024-11-07 06:05:19.431 TradeActivity files query time: 0.000702 seconds. Entries: 0. Current queries: 1 | 2024-11-07 06:05:19.816 TradeActivity files query time: 0.000627 seconds. Entries: 0. Current queries: 1 | 2024-11-07 06:05:19.900 TradeActivity files query time: 0.000647 seconds. Entries: 0. Current queries: 1 | 2024-11-07 06:05:20.651 TradeActivity files query time: 0.000665 seconds. Entries: 0. Current queries: 1 | 2024-11-07 06:05:20.682 Trade Order Error - CQG order update. Status: REJECTED. Text: Account purchasing power USD397 is insufficient to satisfy total portfolio margin requirement including this order USD555. Internal Order ID: 12498. Service Order ID: 949872216. Symbol: F.US.MNQZ24. Account: 146817 | 2024-11-07 06:06:16.868 * TradeActivity files query time: 0.010193 seconds. Entries: 0. Current queries: 1 | 2024-11-07 06:22:42.734 TradeActivity files query time: 0.000644 seconds. Entries: 0. Current queries: 1 | 2024-11-07 06:22:55.511 Trade Order Error - CQG order update. Status: REJECTED. Text: Account purchasing power USD397 is insufficient to satisfy total portfolio margin requirement including this order USD555. Internal Order ID: 12501. Service Order ID: 950026051. Symbol: F.US.MNQZ24. Account: 146817 | 2024-11-07 06:33:51.714 * Trade Order Error - CQG order update. Status: REJECTED. Text: Account purchasing power USD397 is insufficient to satisfy total portfolio margin requirement including this order USD555. Internal Order ID: 12504. Service Order ID: 949908002. Symbol: F.US.MNQZ24. Account: 146817 | 2024-11-07 08:43:23.569 * TradeActivity files query time: 0.012722 seconds. Entries: 0. Current queries: 1 | 2024-11-07 10:16:18.391 TradeActivity files query time: 0.001187 seconds. Entries: 0. Current queries: 1 | 2024-11-07 10:16:22.414 TradeActivity files query time: 0.000720 seconds. Entries: 0. Current queries: 1 | 2024-11-07 10:16:59.207 |
| [2024-11-07 19:56:48] |
| John - SC Support - Posts: 36426 |
|
There are two errors in your log: Trade Order Error - CQG order update. Status: REJECTED. Text: Last trading day 2023-09-15 has already passed for F.US.MNQ.U23. Internal Order ID: 12489. Service Order ID: 949764175. Symbol: F.US.MNQU23. Account: 146817 | 2024-11-07 05:02:27.344 *
You were trying to put in an order for a contract that is no longer traded (i.e. the U contract of MNQ). Therefore the order was rejected. Trade Order Error - CQG order update. Status: REJECTED. Text: Account purchasing power USD397 is insufficient to satisfy total portfolio margin requirement including this order USD555. Internal Order ID: 12504. Service Order ID: 949908002. Symbol: F.US.MNQZ24. Account: 146817 | 2024-11-07 08:43:23.569 *
You are trying to enter an order but you do not have enough funds to do this particular order. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-11-13 08:41:53] |
| Priscilla - Posts: 6 |
|
Dear Sir, Please could you check this for me? I am again not able to place a trade. I dont know why I always get the error. Trade Order Error - CQG order update. Status: REJECTED. Text: Account purchasing power USD404 is insufficient to satisfy total portfolio margin requirement including this order USD555. Internal Order ID: 12708. Service Order ID: 958251747. Symbol: F.US.MNQZ24. Account: ** | 2024-11-13 03:39:35.783 * Date Time Of Last Edit: 2024-11-13 14:37:02
|
| [2024-11-13 14:36:48] |
| Sierra_Chart Engineering - Posts: 17332 |
|
Contact your broker for help with this: Trade Order Error - CQG order update. Status: REJECTED. Text: Account purchasing power USD404 is insufficient to satisfy total portfolio margin requirement including this order USD555. Internal Order ID: 12708. Service Order ID: 958251747. Symbol: F.US.MNQZ24. Account: ** | 2024-11-13 03:39:35.783 *
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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