Support Board
Date/Time: Tue, 26 Nov 2024 22:24:27 +0000
My "cancel ALL" is grey coulour and I can not click it !
View Count: 986
| [2014-06-23 15:06:02] |
| User402474 - Posts: 5 |
|
Please check the attachement. In the trading dom I can ot use the above button, since it is grey . After closing the sierr-sofort. It remains the same. Please tell me how to solove the problem ? Thanks Date Time Of Last Edit: 2014-06-23 19:34:28
|
Private File |
| [2014-06-23 19:32:40] |
| |
|
This means there are no open orders for the selected Trade Account. When you put an order in and before it fills, the Cancel All button will become enabled. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-06-23 20:57:44] |
| User402474 - Posts: 5 |
|
Sorry I did not described it clearly ! The image is not corrected. Since I had a bracket order above and below a price and I could not delete it ! It was with gray colour. Fortunately you have another way without dom to delete it. My question: what can I do if I do not know another way ? Thanks Sincerely |
| [2014-06-23 22:24:09] |
| |
|
There are other ways to cancel an order. Refer to: http://www.sierrachart.com/index.php?l=doc/doc_TradeWindow.html#Canceling Another way is through the Trade >> Trade Orders and Positions >> Orders tab. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-06-23 22:24:25
|
To post a message in this thread, you need to log in with your Sierra Chart account: