Support Board
Date/Time: Thu, 28 Nov 2024 14:01:31 +0000
Unexpected file format detected; please retry your import error
View Count: 291
| [2023-04-26 20:18:07] |
| Old_Monk - Posts: 2 |
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Hi there, I am trying to import the trade activity data from my sierra chart to trading journals (edgewonk, tradervue etc), however, in both platforms i get error message 'Unexpected file format detected; please retry your import, being careful to select the Trade Activity tab in the Trade Activity Log in Sierra Chart. I contacted trading journal support and they said it is something with exporting the data from sierra. What i usually do, log on to the trade activity data, select trades, select fills, i can see all trades and then i take file and save log as xxx. But then i cannot open in trading journals. Funny thing is it works sometimes and most of the time not. Any advise? thanks rajeev |
| [2023-04-26 22:02:16] |
| John - SC Support - Posts: 36350 |
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We can not help with importing data into another service. If you are getting an error when importing the file into Sierra Chart, and the format is correct, then make sure there is an empty line at the end of the file (i.e. if there is not a blank line at the bottom, then add one by placing the cursor at the end of the last line and selecting "Return". For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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