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Date/Time: Thu, 28 Nov 2024 13:45:21 +0000



# Support issues list

View Count: 295

[2023-04-26 14:11:58]
User478380 - Posts: 184
Hi
Is there a way for me to place a tick or mark which issues have been resolved and which issues are still open in the list of support cases that I am logging. I dont want to delete the closed items in case I need to refresh my memory on how to do certain things - just a mark against those that are resolved from my perspective?
Thanks!
[2023-04-26 14:56:45]
John - SC Support - Posts: 36350
There is not a way for you to mark items in the Support Board.

If you are asking about something else, then please give us some additional information, as we are not understanding.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-04-26 15:02:23]
User478380 - Posts: 184
Hi,
See attached please.
Thanks!
imagesupport list.png / V - Attached On 2023-04-26 15:02:17 UTC - Size: 130.22 KB - 84 views
[2023-04-26 15:25:57]
John - SC Support - Posts: 36350
We do not have anything like this, nor would we expect to develop it. You can always sort by the "Last Post Date-Time" which will give you an indication if the topic is "closed" or not (i.e. if there are not recent posts, then it is probably "completed").
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-04-26 15:29:34]
User478380 - Posts: 184
Just had a thought - i can rename the title of the issue and add a '-' before the title to tell me if the issue has been resolved. That is a fine work around. Thanks !
[2023-04-26 15:50:37]
User478380 - Posts: 184
Thank you for resolving this issue very quickly !

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