Support Board
Date/Time: Thu, 28 Nov 2024 13:40:31 +0000
# Additional data feed mid month
View Count: 342
| [2023-04-25 19:33:12] |
| User478380 - Posts: 184 |
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Hello, I my default is set to package 10 with one denali feed top of book, can I add an extra second denali feed to benefit from having sierra on 2 pcs DURING THE MIDDLE of the month or can that only be done at the start of the month when I get billed for the first denali feed? Thanks in advance! |
| [2023-04-25 21:10:31] |
| John - SC Support - Posts: 36350 |
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You can change the "Number of Systems" at any time. What you need to be aware of is that when you do change it to 2 systems, you will be immediately charged a second exchange fee (the full amount) for all the exchanges that you have active on the Denali Exchange Data Feed. It does not matter when you do this within a month. Then you will get charged again on the first day of the next month as that is when the exchanges renew. Therefore, when you are getting close to the end of a month, it is usually best to wait until the first day of the next month. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-04-26 15:33:59] |
| User478380 - Posts: 184 |
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Thank you for resolving this issue very quickly !
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