Support Board
Date/Time: Tue, 26 Nov 2024 22:37:21 +0000
ZM, ZS no data feed via Sierra chart
View Count: 1035
| [2014-06-23 10:57:38] |
| User11942 - Posts: 298 |
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Hello, do not receive data for some ECBOT symbols (ZM, ZS all months). The last time stamp in my charts is Fri 2:15 PM ET. But at the same time I receive data from brokers. Please check.
Date Time Of Last Edit: 2014-06-23 11:10:10
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| [2014-06-23 12:59:28] |
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Checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-06-23 13:18:58] |
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We do see the problem. We are working on it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-06-23 13:55:31] |
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This problem is now resolved. We apologize for this. There has been a channel number change from the CME for some CBOT markets. The historical Intraday data for today for these commodities is missing and we are going to be filling it in after the close. So sometime this evening you can right-click before the missing data and select Delete Data and Download to get it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-06-23 13:56:26] |
| User11942 - Posts: 298 |
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Thx a lot.
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