Support Board
Date/Time: Thu, 28 Nov 2024 13:57:21 +0000
Acces to EUREX DATA
View Count: 293
| [2023-04-25 11:40:09] |
| User989007 - Posts: 1 |
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Hello I have paid and I have acces to the denali feed data for the EUREX But for some reason, I cannot download the historical data. I seems that i don't have acces to it (see the attached picture) Thank you for your answer |
 FDXM0623.PNG / V - Attached On 2023-04-25 11:39:16 UTC - Size: 431.49 KB - 77 views |
| [2023-04-25 13:04:02] |
| Sierra_Chart Engineering - Posts: 17201 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". Or, in the case of a Continuous Futures Contract chart, follow these instructions: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data After about a minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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