Login Page - Create Account

Support Board


Date/Time: Thu, 28 Nov 2024 13:38:40 +0000



Chart isn't showing current data

View Count: 386

[2023-04-24 01:32:37]
factorx - Posts: 3
Hi,

I attached the link with a screenshot of my chart. Right now the chart data is stuck with the data from the end of last trading week. There should already be 2 new 4 hour candlesticks on the chart and there isn't so it's not showing the current price action/data feed. My data feed is on and connected it's green.

What is the problem why I'm not getting current live price data feed and how do I fix it?

Thanks

https://www.sierrachart.com/image.php?Image=1682299780304.png
[2023-04-24 04:05:50]
Sierra_Chart Engineering - Posts: 17201
Refer to:
FXCM Data Issue Sunday 2023-04-23
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account