Support Board
Date/Time: Thu, 28 Nov 2024 14:02:48 +0000
Symbol Help
View Count: 303
| [2023-04-23 17:03:25] |
| User495528 - Posts: 7 |
|
Hello, When I go to https://www.sierrachart.com/index.php?page=doc/SierraChart_RealTime_And_Historical_Symbols.php&SymbolsPage=Indices&ID=index#INDEX, it says that $MTTW is a symbol under index for historical data and real-time data feeds. I have real time data through SC, but when I change the chart type to historical and type in this symbol it says that: Download Failed Error downloading historical Daily chart User is not authorized to execute query for one or more of the specified symbols When I try MTTW it says: Invalid symbol I get the same error when I try for $PCSX go to: Chart settings > Symbol > Select> INDEXES-OTHER> $PCSX for the put call ratio Is there a different feed I need to sign up for to get these 2 symbols? $MTTW and $PCSX or is there something I am doing wrong to access them? Thank you for your help |
| [2023-04-25 10:22:51] |
| Sierra_Chart Engineering - Posts: 17201 |
|
This problem will be solved May 1, once the Sierra Chart Exchange Data Feed is discontinued.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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