Support Board
Date/Time: Thu, 28 Nov 2024 13:39:12 +0000
Unable to replay chart
View Count: 409
| [2023-04-21 18:19:11] |
| User228314 - Posts: 3 |
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Hi, whenever I try to go onto chart replay the data for my charts never loads I'm not sure what the problem is I have sierra package 11 and live data feed set up
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| [2023-04-21 20:16:02] |
| John - SC Support - Posts: 36350 |
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How are you starting the replay? Are you scrolling back to a certain point in the chart, or are you using the "Use Start Date-Time" option? If using the "Use Start Date-Time" option, are you setting the start date and time to a point prior to where you have data in your chart? Also, are the bars not replaying, or is it just Market Depth or something else that is not working as you expected, if so, what is it? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-04-22 11:22:50] |
| User228314 - Posts: 3 |
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I am using the "Use start date-time" option and have only just got live data. Would that mean I can only replay until the days which I have gotten the live market data? The bars are the problem. Thank you.
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| [2023-04-22 12:28:17] |
| Sierra_Chart Engineering - Posts: 17201 |
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Provide an image of the chart or Trade DOM, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-04-22 14:12:22] |
| User228314 - Posts: 3 |
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These are some of my charts as you can see no data loads for them as for my market profile charts they just go back to a date from 2022 even though it is not the date I had imputed to replay to. https://www.sierrachart.com/image.php?Image=1682171750733.png https://www.sierrachart.com/image.php?Image=168217240671.png |
| [2023-04-24 14:48:01] |
| John - SC Support - Posts: 36350 |
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The first thing to keep in mind is that the replay is only going to work for the bars that are present in the chart. You can not start a replay earlier than the bars that are present. If you want to go back further, then you will first need to load the data going back as far as you want the replay, then you can start the replay from that point. With this in mind, let us know if you still have an issue, and if so how far back you have the data in your chart and when you are starting the replay. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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