Support Board
Date/Time: Thu, 28 Nov 2024 13:38:28 +0000
I am getting connect failures to sierrachart 95.216.233.104 over and over
View Count: 359
| [2023-04-21 13:44:21] |
| User305536 - Posts: 52 |
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please see attached log picture. please help my logs are filling up. |
 logerror.png / V - Attached On 2023-04-21 13:41:13 UTC - Size: 32.59 KB - 82 views |
| [2023-04-21 14:52:33] |
| John - SC Support - Posts: 36350 |
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Refer to the following: HTTP Communication Errors For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-04-21 15:47:59] |
| User305536 - Posts: 52 |
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I forgot to tell you that Sierra charts is loaded up, the charts are working and I can get in. BUT STILL this stuff is going to the log. I have never seen this problem in the logs before. Absolutly NOTHING has changed on my network, firewalls, ect. The fact that I'me logged in and using the system does not account for the standard http login error. Please help. |
| [2023-04-21 16:21:02] |
| User305536 - Posts: 52 |
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Also I am Sierra Chart 2416. Im using Denali data, but Gain Capital trade server. The trade server side is connecting as well as the charts, so it must be some server on your side thats down or blocking. |
| [2023-04-21 16:43:44] |
| Sierra_Chart Engineering - Posts: 17201 |
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We want you to follow these instructions in the first post here: 2023-04-11: Technical Notice and New NASDAQ Global Indexes Data Feed! They might be applicable to this issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-04-21 16:43:51
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| [2023-04-21 18:41:11] |
| User305536 - Posts: 52 |
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Yes that fixed it! Much appreciation.
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