Support Board
Date/Time: Thu, 28 Nov 2024 15:53:28 +0000
set order on trading DOM
View Count: 297
| [2023-04-18 15:29:00] |
| User356515 - Posts: 5 |
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Hi, i can not set a buy or sell limit order at a certain price nor i can set any stop loss on my trading DOM anymore. Only the buy and sell and flatten button work. When i click on Buy or Sell square next to the price to set a limit order it disappear in a second if i right click with next to the price to set a stop loss, i just get a error message like the file attached. i hope you understand my request and help me out. thanks in advance. Date Time Of Last Edit: 2023-04-18 15:40:14
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 sierra problem.PNG / V - Attached On 2023-04-18 15:26:35 UTC - Size: 26.86 KB - 72 views |
| [2023-04-18 16:39:55] |
| John - SC Support - Posts: 36350 |
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Please copy and paste the Trade Service Log so we can read the entire message.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-04-18 16:59:27] |
| User356515 - Posts: 5 |
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Thanks for the quick reply. Cant copie somewhow, here is attached a bigger snapshot where you can read it all. Date Time Of Last Edit: 2023-04-18 17:00:02
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Attachment Deleted. sierra 2.PNG / V - Attached On 2023-04-18 16:59:57 UTC - Size: 113.65 KB - 76 views |
| [2023-04-18 17:10:19] |
| John - SC Support - Posts: 36350 |
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Check the Time in Force setting on your Trade Window. It looks like you have this set to "Fill or Kill" or "Immediate or Cancel". Those options are not allowed on the exchange you are trading. You should only use "Day" or "Good 'til Cancelled". Refer to the following: Basic Trading and the Trade Window: Main >> TimeInForce (Time in Force): For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-04-18 17:34:39] |
| User356515 - Posts: 5 |
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brillant, thank you very much
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