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[User Discussion] - Sierra technical support

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[2023-04-17 21:37:06] #1 [Go To First Post]
User831355 - Posts: 14
Subject updated from 'Denali Exchange Data Feed Agreement' to 'Sierra technical support' -------------------------------------------------------------------------------- I am using Sierra chart recently for future trading , how can i adjust my chart setting to get the following: 1- weekly and monthly charts to be continuous . 2- Daily and 240 min , hourly to be evening and daily sessions . 3- hourly to be morning session only .( so we have 2 hourly charts , one for day session and other for morning and evening sessions). thks for kind attention

[2023-04-18 03:38:17] #2 [Go To First Post]
Sierra_Chart Engineering - Posts: 17201
1. Follow the instructions here: Continuous Futures Contract Charts 2. We do not understand the question. 3. You can adjust the session times of the chart as needed: Chart Session Times You can open as many charts as you need with different Session Times. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-04-18 13:22:14] #3 [Go To First Post]
User831355 - Posts: 14
https://www.sierrachart.com/image.php?Image=1681819165454.png The message "(volume) symbol needs rollover, click to roll over " appears in all time frames . I use daily , weekly , monthly , 1 hr and 4 hr . this message only appears in one symbol

[2023-04-18 14:00:06] #4 [Go To First Post]
Sierra_Chart Engineering - Posts: 17201
This means you need to roll over to the next contract month for that symbol. Refer to: Changing to a New Futures Contract Month Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-04-18 23:07:29] #5 [Go To First Post]
User831355 - Posts: 14
My future month is May therefore i can roll it at May 1st , still have 15 days left before roll over needed to take place . Why I get this message earlier ... I do not have this rollover message in other May future symbols . Thks.

[2023-04-19 04:48:26] #6 [Go To First Post]
Sierra_Chart Engineering - Posts: 17201
It is not within the scope of our support to educate users on futures contracts. You need to understand what it is you are trading. You can contact the exchange with your questions. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-04-19 07:11:50] #7 [Go To First Post]
ticinotrader - Posts: 392
@User831355 Couple things to consider: - Based on your chart screenshot, you are using Volume-Based Continuous contract display mode. Hence you are getting the roll-related warning, because the soybean oil's July contract already has higher daily volume than the May expiration (also its open interest is higher than the May). - When using continuous futures contracts to display long-term weekly, monthly, etc charts, I recommend using the Date rule rollover Backadjusted continuous option. This will notify you about the roll at/around the First Notice date. Refer to the description in the SC documentation (link above) for the difference between Volume based vs Date Rule based continuous contracts. ZL has a fixed rollover schedule/date, precisely defined by the exchange that you can rely on. - No matter when the actual expiration (Last Trading Day) of a given contract happens, most (retail) brokers do not allow trading beyond the First Notice date to avoid accidental assignment for delivery. In case you have open positions at that time, they will be force-closed to avoid assignment. FN Date is earlier than the Last Trading Day for most futures markets. EUREX is an exception, where you can trade (but not a good idea to do so) up until the trading halts on the last trading day. - The first notice date of the May soybean oil comes in couple days, so you must already trade/follow the July expiration. - There is an SC study called Rollover Date Display that you can add to any of your chart to see/memorize these dates. - There is a brilliant market calendar available to download on Dorman Trading's website. They provide calendar in downloadable monthly pdf format for the entire coming year, that includes FN/Last Trading days for global futures exchanges (including FOP expirations). - The same info (dates) can be found on Barchart's website in a yearly format for all US futures exchanges/product groups (Ags, metals, etc) in the Futures >> Resources section. - You can refer to the exact details of the contract, including the important dates on the CME Group website: https://www.cmegroup.com/markets/agriculture/oilseeds/soybean-oil.calendar.html Or your broker's website should contain the relevant info as well. An example from Interactive Brokers is here for the ZL: https://contract.ibkr.info/v3.10/index.php?action=Details&site=GEN&conid=602619551 Hope this helps.

[2023-04-19 16:08:54] #8 [Go To First Post]
User831355 - Posts: 14
https://www.sierrachart.com/image.php?Image=1681920204928.png This is an image for another symbol with same future contract MAY ,notice there is no message appear to roll over as i get in soy oil that confirms there is something wrong in your data or settings .As i mentioned before I have the message to roll over in only one symbol , soy oil but don't have it with other future symbols having same future contract month May.

[2023-04-19 16:39:06] #9 [Go To First Post]
ticinotrader - Posts: 392
I see the issue now. The ZL symbol's definition (Chart >> Chart Settings >> Edit Global Symbol Settings) in SC refers to a wrong rollover method. By default, it uses 6 business days before the contract month in SC, although it should be the same as for the ZM: 3 business days before the contract month (28 April 2023). I suppose, because of this (wrong rollover setting), the Volume based continuous contract triggers a rollover warning. If I am correct, you can manually change this setting in the symbol settings for the ZL, to 3 days. Date Time Of Last Edit: 2023-04-19 16:40:04


20230419_183704.png / V - Attached On 2023-04-19 16:38:41 UTC - Size: 424.15 KB - 83 views

[2023-04-19 17:18:30] #10 [Go To First Post]
User831355 - Posts: 14
https://www.sierrachart.com/image.php?Image=1681924560839.png this is the image for Edit Global symbol setting for the oil , pl tell me what to do ??.

[2023-04-20 09:00:12] #11 [Go To First Post]
User831355 - Posts: 14
https://www.sierrachart.com/image.php?Image=168198099915.png this is the image my window including Edit Global symbol setting for the oil , pl tell me what to do ?? what do you mean with SC ??

[2023-04-20 09:09:38] #12 [Go To First Post]
ticinotrader - Posts: 392
You must follow the steps/information outlined on the below page and the screenshot I attached: https://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#RolloverMethod

[2023-04-20 09:48:04] #13 [Go To First Post]
User831355 - Posts: 14
since Automatic rollover future symbol is checked "NO" I need to know why volume based rollover message appears ??

[2023-04-20 10:28:48] #14 [Go To First Post]
Sierra_Chart Engineering - Posts: 17201
The volume-based rollover message appears because you have this enabled: General Settings Window: Detect Rollover Of Current Futures Contracts Symbols Based On Real Time Volume (Global Settings >> General Settings >> Charts >> Symbol) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-04-20 13:13:24] #15 [Go To First Post]
User831355 - Posts: 14
https://www.sierrachart.com/image.php?Image=1681996108383.png image shows disabled "detect rollover current future based on real time volume" , Still have same problem

[2023-04-20 13:15:42] #16 [Go To First Post]
User831355 - Posts: 14
https://www.sierrachart.com/image.php?Image=1681996495781.png clear image than previous one

[2023-04-20 13:17:04] #17 [Go To First Post]
User831355 - Posts: 14
https://www.sierrachart.com/image.php?Image=1681996603604.png

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