Support Board
Date/Time: Thu, 28 Nov 2024 16:55:50 +0000
I have no acces to Data`s from 1 april, I can not make any transactions
View Count: 305
| [2023-04-15 11:33:51] |
| User249186 - Posts: 6 |
|
Since April 1, I have no access to futures quotes. The last ones are from March 31. I have paid access to quotes, I can't use it. I have contract rollover turned on. I can't fulfill any orders. How do I enable quotes or get a refund for quotes that are not available? |
Attachment Deleted.  sierra chart.pdf - Attached On 2023-04-15 11:32:58 UTC - Size: 106.38 KB - 157 views |
| [2023-04-15 16:06:09] |
| Sierra_Chart Engineering - Posts: 17204 |
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To access historical and streaming market data independent from your Trading service. Follow these instructions. Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command: Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service) You can then use the data provided by Sierra Chart independent of your trading service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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