Support Board
Date/Time: Thu, 28 Nov 2024 15:51:24 +0000
Rithmic data provider permission denied
View Count: 386
| [2023-04-13 03:31:40] |
| User544928 - Posts: 5 |
|
I tried several Rithmic demo accounts with SC but Rithmic still does not work, it always shows me this message, is there a solution please: HTTPS connection ID:6 to www.rithmic.com:443 for request ID:6 (2) | Socket gracefully closed by remote side. | 2023-04-13 03:28:32.946 HTTPS connection ID:6 to www.rithmic.com:443 for request ID:6 (2) | CloseSocket call. | 2023-04-13 03:28:32.949 HTTPS connection ID:6 to www.rithmic.com:443 for request ID:6 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-04-13 03:28:32.949 HTTPS connection ID:6 to www.rithmic.com:443 for request ID:6 (2) | Closed. | 2023-04-13 03:28:32.949 Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated | 2023-04-13 03:28:33.168 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50501 | 2023-04-13 03:28:33.168 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2023-04-13 03:28:33.169 DTC Client socket (2) | New receive buffer size: 5242880 | 2023-04-13 03:28:33.169 DTC Client socket (2) | Connecting to IP: 216.57.156.163. | 2023-04-13 03:28:33.169 Rithmic Direct - DTC | Network connection to server complete. | 2023-04-13 03:28:33.304 Rithmic Direct - DTC | Starting socket receive thread. | 2023-04-13 03:28:33.304 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2023-04-13 03:28:33.304 Rithmic Direct - DTC | Sending logon request message. | 2023-04-13 03:28:33.304 Rithmic Direct - DTC | Received logon response. | 2023-04-13 03:28:33.724 Rithmic Direct - DTC | Server Name: . | 2023-04-13 03:28:33.724 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2023-04-13 03:28:33.724 Rithmic Direct - DTC | Logon error received from server: permission denied | 2023-04-13 03:28:33.724 Rithmic Direct - DTC | Waiting for socket receive thread to end | 2023-04-13 03:28:33.724 DTC Client socket (2) | CloseSocket call. | 2023-04-13 03:28:33.725 Rithmic Direct - DTC | Disconnected from the server. | 2023-04-13 03:28:33.725 Rithmic Direct - DTC | Data feed disconnected. Will reconnect in 2 seconds. | 2023-04-13 03:28:33.725 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-04-13 03:28:33.725 DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-04-13 03:28:33.852 DTC Client socket (2) | Closed. | 2023-04-13 03:28:33.852 |
| [2023-04-13 15:19:20] |
| John - SC Support - Posts: 36350 |
|
You have the following in the log: Rithmic Direct - DTC | Logon error received from server: permission denied | 2023-04-13 03:28:33.724
Refer to the following: Rithmic Trading Platform Service: Permission Denied Resolution Procedure For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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