Support Board
Date/Time: Thu, 28 Nov 2024 17:37:59 +0000
Request to activate NASDAQ indexes real time feed
View Count: 328
| [2023-04-10 18:33:00] |
| jeden8l - Posts: 47 |
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Hello John. May I ask you to activate new NQGI real time feed for me please? I do have spare funds on my account so you are free to charge me straight away. Thanks in advance. |
| [2023-04-10 19:01:13] |
| John - SC Support - Posts: 36350 |
|
The exchange is already active for your account. There is no charge for the NQGI data. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-04-10 19:19:45] |
| jeden8l - Posts: 47 |
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However I don't get any data... tried NDX-NQGI and NQUS500LC-NQGI. I'm getting 'invalid symbol' error. Message log attached, if you can help me out pls. Date Time Of Last Edit: 2023-04-10 19:21:45
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Private File |
| [2023-04-10 19:36:48] |
| John - SC Support - Posts: 36350 |
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Please update to the current release by following these instructions: Software Download: Fast Update For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-04-10 23:07:27] |
| jeden8l - Posts: 47 |
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Thanks, I've got the data. Last one- do you limit the historical data? Furthest I can go back is 2023-03-29. Do you have any plans enhancing it? |
| [2023-04-11 14:33:13] |
| John - SC Support - Posts: 36350 |
|
We are looking into whether we can get any historical data from the exchange. For right now, all we have is from when we started capturing the live data.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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