Support Board
Date/Time: Thu, 28 Nov 2024 18:38:16 +0000
refund
View Count: 392
| [2023-04-06 13:09:39] |
| sierrac9 - Posts: 6 |
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hi i have 14 dollars on this account , i wont need them , is it possilbe to refund the money?
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| [2023-04-06 14:22:13] |
| John - SC Support - Posts: 36350 |
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There is a $5.00 processing fee for refunds, therefore you would only receive $9.00 back. You can leave the funds in the account to pay for any upcoming fees, the next will be the renewal of your Usage Time, which is coming up on April 10, 2023. Let us know how you would like to proceed. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-04-08 13:13:04] |
| sierrac9 - Posts: 6 |
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i wont use that account so the refund please
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| [2023-04-10 13:55:14] |
| John - SC Support - Posts: 36350 |
|
We have issued you a refund of $9.00 to the card you used to make the last payment.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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