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Date/Time: Tue, 26 Nov 2024 20:36:04 +0000



chart windows do not open

View Count: 950

[2014-06-19 16:44:31]
fsovir - Posts: 14
hello,
SierraChart was frozen this morning: chart windows were frozen at circa 50% of the loading operation.
A window appeared telling me SierraChart has stopped.
I installed the last version.
SierraChart opens but no chart Windows are displayed.
How can I retrieve my chart windows, please.

Thank you for your help,
regards,
So
[2014-06-19 17:11:08]
Sierra Chart Engineering - Posts: 104368
This may be due to custom studies which need to be recompiled for the current version of Sierra Chart.

Refer to help topic 17 here:
http://www.sierrachart.com/index.php?l=doc/helpdetails17.html

If you are still having trouble opening your Chartbook, then refer to help topic 30.16 here:
https://www.sierrachart.com/index.php?l=doc/helpdetails30.html#h30.16

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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