Support Board
Date/Time: Thu, 28 Nov 2024 18:32:36 +0000
Error message: InternalUpdateTrade is earlier than EARLIEST_REALTIME_DATE_TIME
View Count: 271
| [2023-04-05 22:53:56] |
| ADRTvent - Posts: 23 |
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I am receiving the following message in log over and over again: TradeDateTime (1900-01-03 16:44:06) in InternalUpdateTrade is earlier than EARLIEST_REALTIME_DATE_TIME (2018-01-01 00:00:00). | 2023-04-05 18:40:53.449 * its continuously posting this message and charts are no longer updating even though showing connected to data feed. All data worked perfectly until 5PM today. did something change today? |
| [2023-04-06 06:45:14] |
| Sierra_Chart Engineering - Posts: 17204 |
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We see you are using Gain capital. This is an issue with their data feed. Sierra Chart is no longer providing support for Gain capital. What exchanges are you trading? If it is CME Group we strongly recommend moving to Teton order routing: Sierra Chart Teton Futures Order Routing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-04-06 06:45:26
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