Support Board
Date/Time: Thu, 28 Nov 2024 20:00:07 +0000
Black screen when i download data
View Count: 324
| [2023-04-03 19:03:30] |
| Annecy - Posts: 1 |
|
Hello all, i have a big problem, a friend transfer me a files .CHT for import him in DATA but when i open chartbook i have a black screen.. Can you help me please ! |
| [2023-04-03 19:55:20] |
| Sierra_Chart Engineering - Posts: 17206 |
|
Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit". ---- If the above does not resolve the issue, then when the Chartbook is open translate the symbols with Edit >> Translate Symbols to Current Service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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