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Date/Time: Thu, 28 Nov 2024 20:07:18 +0000



Rhitmic - Permision denied error

View Count: 277

[2023-04-03 15:34:21]
User631516 - Posts: 8
Hello,

I have problem with connection to rithmic. I already wrote them and they confirmed everything they can check works good. So problem is not on their side.

Some facts/possible problems: I have two different computers with Sierra chart application (but only one sierra chart account). The first computer is joined to one Apex account and everything works. When I did the same on second computer with different Apex account there appeard error: permision denied. Please what can be a problem? How can I solve this?
[2023-04-03 17:28:05]
John - SC Support - Posts: 36350
Refer to the following:
Rithmic Trading Platform Service: Permission Denied Resolution Procedure
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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