Support Board
Date/Time: Thu, 28 Nov 2024 20:37:13 +0000
Charts not updating real-time after updating Sierra Chart to current version
View Count: 302
| [2023-04-03 05:45:55] |
| n8trading - Posts: 36 |
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It appears that my charts are not updating real-time. I have Bar Countdown added to my chart header and it is updating sporadically. For example, I'll see 2m 12s remaining, then 2m 7s remaining, then 1m 53s remaining. The only change I've made is that I updated Sierra Chart to the current version over the weekend. I've tried installing the previous version but the issue remains. |
| [2023-04-03 06:09:46] |
| Snusmumrik - Posts: 8 |
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Have the same problem after the weekend, charts look like delayed, completely unusable at the moment and thats on the day of OPEC cut..!!! Please do something. I havent changed anything over weekend, everything is active and paid for. Date Time Of Last Edit: 2023-04-03 06:12:04
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| [2023-04-03 06:16:06] |
| Snusmumrik - Posts: 8 |
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Actually it is exactly 10 minutes delayed all of a sudden
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| [2023-04-03 06:23:17] |
| Snusmumrik - Posts: 8 |
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Ok, problem fixed by connecting to trading account and switching back to Denali. Thanks!
Date Time Of Last Edit: 2023-04-03 07:38:35
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| [2023-04-03 08:54:12] |
| Sierra_Chart Engineering - Posts: 17206 |
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Regarding post #1, refer to help topic 4: Prices / Data Falling Behind: 4.10 - Market Not Active Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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