Login Page - Create Account

Support Board


Date/Time: Thu, 28 Nov 2024 20:43:52 +0000



Missing Data in Footprint Chart

View Count: 462

[2023-03-31 20:15:11]
David Abrahams - Posts: 17
Please could you help me resolve the iisues with y footprint chart - see attached foto of the missing data in the candles (more extreme erroprs with higher volatility) and attached my current settings - I have tried all the reccommended fixes on the support board.
Thank you in advance.
Date Time Of Last Edit: 2023-03-31 20:16:38
imageGlobal settings_Datatradesettings.jpg / V - Attached On 2023-03-31 20:16:24 UTC - Size: 94.6 KB - 88 views
imageFootprint errors.jpg / V - Attached On 2023-03-31 20:16:30 UTC - Size: 294.74 KB - 82 views
imagefootprint chart settings.jpg / V - Attached On 2023-03-31 20:16:35 UTC - Size: 151.38 KB - 80 views
[2023-03-31 20:17:13]
John - SC Support - Posts: 36350
How are you displaying the candle with the Numbers Bars (are you using the options within the Numbers Bars, or are you using a Study/Price Overlay)?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-04-01 16:19:22]
David Abrahams - Posts: 17
Thanks for your reply John... I´m not sure I understand your question... please see attached study settings.. does that help you help me ??
imagestudy settings.jpg / V - Attached On 2023-04-01 16:18:48 UTC - Size: 155.8 KB - 75 views
[2023-04-02 06:50:31]
Sierra_Chart Engineering - Posts: 17206
This does not answer the question. We do not know what is drawing that candle on the Numbers Bars. Remove the study that is drawing it. It is not configured correctly.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-04-02 06:50:46

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account