Support Board
Date/Time: Thu, 28 Nov 2024 21:43:18 +0000
Cannot connect to live data this morning
View Count: 391
| [2023-03-30 13:44:27] |
| colin0021 - Posts: 14 |
|
Hi, I cannot connect to live data this morning. Please help. Successfully login. Already paid. Please see my message log. |
 Screenshot_1.jpg / V - Attached On 2023-03-30 13:44:06 UTC - Size: 438.69 KB - 77 views Attachment Deleted. |
| [2023-03-30 14:16:56] |
| Sierra_Chart Engineering - Posts: 17206 |
|
Refer to this section regarding this: Denali Exchange Data Feed: Connections Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-03-30 14:26:59] |
| colin0021 - Posts: 14 |
|
How to close all instances? I'm really sure I only have 1 connection at the moment.
|
| [2023-03-30 14:44:45] |
| colin0021 - Posts: 14 |
|
I just changed my password as well as download current version. Still have no data.
|
| [2023-03-30 15:03:05] |
| colin0021 - Posts: 14 |
|
Problem fixed. It turned out I had SC running on my laptop without awaring... lol
Date Time Of Last Edit: 2023-03-30 15:03:15
|
To post a message in this thread, you need to log in with your Sierra Chart account: