Support Board
Date/Time: Thu, 28 Nov 2024 21:37:20 +0000
phantom order
View Count: 248
[2023-03-30 10:06:04] |
PauloB - Posts: 1 |
Hello, I can't delete a phantom.This order is displayed everywhere in my Sierra on the real account, but at the Broker there is nothing, impossible to remove it.
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Attachment Deleted. CustomHeader.PNG / V - Attached On 2023-03-30 10:05:05 UTC - Size: 10.78 KB - 77 views |
[2023-03-30 10:46:15] |
Sierra_Chart Engineering - Posts: 17206 |
Exit from Sierra Chart and go to the Sierra Chart installation folder and delete this file: TradeOrdersList.data And you really should stop using OEC/Gain capital and move to Teton order routing: Sierra Chart Teton Futures Order Routing You will never have a problem like this with Teton order routing. This is a very good example of why we discontinued support with OEC. Problems like this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-03-30 10:46:50
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