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Date/Time: Thu, 28 Nov 2024 21:46:47 +0000



Symbol settings not found for current service

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[2023-03-28 19:59:39]
Statman43 - Posts: 15
I downloaded a .Cht file from Ticino Trader. The name of the file is TicinoTrader_(USE)ES-Delta-Footprint-V2363.Cht All I get when I try to load thi file is Requested symbol was not found. (Internal message: Symbol resolution error for 6AM22-CME: InvalidSymbol) Click for symbol information.
Well, clicking the message does nothing, so I looked up the message and was referred to Global Settings >> Symbol Settings. I then tried to look up F.US.MESM23 and follow your instructions in the Help Guide and got nothing found. Can you help my exchange 6AM22-CME for F.US.MESM23
[2023-03-28 20:23:19]
John - SC Support - Posts: 36350
Refer to the following for how to change the symbol of a chart:
Changing the Symbol of a Chart
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-03-30 13:56:19]
Sierra_Chart Engineering - Posts: 17206
You can also translate the symbols with Edit >> Translate Symbols to Current Service.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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