Support Board
Date/Time: Thu, 28 Nov 2024 22:42:04 +0000
Chartbooks change location automatically when switching between them
View Count: 294
| [2023-03-28 10:32:41] |
| mosesruppert - Posts: 11 |
|
Every time I switch between chartbooks the horizontal and vertical placements of all charts within it randomly arranges in a new and false way. 1. This is the first chartbook: https://www.sierrachart.com/image.php?Image=1679998659558.png 2. Then I switch to another chartbook whose charts are falsy placed already: https://www.sierrachart.com/image.php?Image=1679998839263.png 3. Then I correct the placements in this chartbook: https://www.sierrachart.com/image.php?Image=1679998895197.png 4. Then I go back to the first chartbook. But it is automatically falsely rearranged again: https://www.sierrachart.com/image.php?Image=167999895845.png When I now want to correct the placement of chartbook 1, as a result, chartbook 2 gets destroyed again. This repeats in an endless cycle. This goes on for about 1 month. I use 3 monitors. But I use 3 monitors for 1 year already. Please help. |
| [2023-03-28 11:44:28] |
| Sierra_Chart Engineering - Posts: 17210 |
|
This is behavior of the operating system. We have no control over this. This is not Sierra Chart doing this. The information here may or may not be helpful: Window Size and Position Not Restored When Opening Chartbook You can see how the Windows operating system is becoming more and more insane. Also disable this setting: General Settings Window: Destroy Chart Windows when Hidden (Global Settings >> General Settings >> GUI >> Application GUI) Also your images were not reviewed. We do not have to look at the insane behavior of Windows. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-03-28 11:45:59
|
| [2023-03-28 13:41:52] |
| Sierra_Chart Engineering - Posts: 17210 |
|
We did now look at the images you provided, and maybe this problem would be resolved once we develop our own main container window for Sierra Chart rather than using what is provided by the operating system. However, that will still be months away. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: