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Date/Time: Tue, 26 Nov 2024 20:32:55 +0000



Chart with SC Data [M] is Static

View Count: 1054

[2014-06-18 18:01:22]
ged - Posts: 233
I now have the CL chart with [M] at the top when connected to IB sim account. However, the chart is static/frozen. Here is the Log:

Software version: 1143 | 2014-06-18 10:34:15
Usage end date: 2014-07-31 | 2014-06-18 10:34:15
Enabled for: Advanced Features. | 2014-06-18 10:34:15
Enabled for: Sierra Chart Historical Data Service. | 2014-06-18 10:34:15
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2014-06-18 10:34:15
Enabled for: CME, CBOT, NYMEX, COMEX exchanges. | 2014-06-18 10:34:15
Enabled for: US EQUITIES exchanges. | 2014-06-18 10:34:15
Received 1 data feed usernames. | 2014-06-18 10:34:15
Allow Support for Sierra Chart Data Feeds is enabled. | 2014-06-18 10:34:15
Active service: Interactive Brokers | 2014-06-18 10:34:15
Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-06-18 10:34:15
2014-06-18 10:34:15 Local computer clock time | 2014-06-18 10:34:15
2014-06-18 17:34:15 GMT time | 2014-06-18 10:34:15
2014-06-18 10:34:15 Time zone adjusted time | 2014-06-18 10:34:15
Time difference to server time: 1 seconds. | 2014-06-18 10:34:15
Program path: C:\SierraChart\ | 2014-06-18 10:34:15
Data Files path: C:\SierraChart\Data\ | 2014-06-18 10:34:15
OS Version Number: 6.1 | 2014-06-18 10:34:15

Checking for new symbol settings for ib | 2014-06-18 10:34:15
Symbol settings are up-to-date for ib | 2014-06-18 10:34:16
Mapping CL-201408-NYMEX to CLQ4. Service code: nymex | 2014-06-18 10:34:27
HD Request # 2 - Downloading Intraday chart data for CL-201408-NYMEX to the file CL-201408-NYMEX.scid. Service: nymex | 2014-06-18 10:34:27
HD Request # 2 - Download start Date-Time: 2014-06-18 10:33:05.0 | 2014-06-18 10:34:27
HD Request # 2 - Using server: scdf2.sierracharts.com port 10149 | 2014-06-18 10:34:27
Mapping TSLA to TSLA. Service code: equities.us | 2014-06-18 10:34:27
Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-06-18 10:34:27
The network socket is connected. | 2014-06-18 10:34:28
HD Request # 2 - Sending historical data logon request message. | 2014-06-18 10:34:28
HD Request # 2 - Requesting Intraday data. Start Date-Time: 2014-06-18 10:33:05. Record interval: 0 . Symbol: CLQ4 | 2014-06-18 10:34:29
HD Request # 2 - Decompressing data. | 2014-06-18 10:34:29
Socket has been shutdown and closed. | 2014-06-18 10:34:29
The network socket for historical data has been closed. | 2014-06-18 10:34:29
HD Request # 2 - Historical data for CL-201408-NYMEX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-06-18 10:34:29
HD Request # 2 - Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CL-201408-NYMEX | 2014-06-18 10:34:29
HD Request # 2 - Intraday download COMPLETE for CL-201408-NYMEX. Completion time: 2s | 2014-06-18 10:34:29
HD Request # 3 - Downloading Intraday chart data for TSLA to the file TSLA.scid. Service: equities.us | 2014-06-18 10:34:29
HD Request # 3 - Download start Date-Time: 2014-06-18 10:33:10.0 | 2014-06-18 10:34:29
HD Request # 3 - Using server: scdf1.sierracharts.com port 10149 | 2014-06-18 10:34:29
Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-06-18 10:34:29
Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:34:29
The network socket is connected. | 2014-06-18 10:34:29
HD Request # 3 - Sending historical data logon request message. | 2014-06-18 10:34:29
Chart #2 is performing a full recalculation because it has been tagged. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:34:29
HD Request # 3 - Requesting Intraday data. Start Date-Time: 2014-06-18 10:33:10. Record interval: 0 . Symbol: TSLA | 2014-06-18 10:34:30
HD Request # 3 - Decompressing data. | 2014-06-18 10:34:30
HD Request # 3 - Receiving Intraday data for TSLA starting at 2014-06-18 10:33:10 | 2014-06-18 10:34:30
HD Request # 3 - Timestamp of first Intraday data file record written: 2014-06-18 10:33:13 | 2014-06-18 10:34:30
Socket has been shutdown and closed. | 2014-06-18 10:34:30
The network socket for historical data has been closed. | 2014-06-18 10:34:30
HD Request # 3 - Historical data for TSLA is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-06-18 10:34:30
HD Request # 3 - Received 88 records from 2014-06-18 10:33:10 to 2014-06-18 10:34:26 (76.0 seconds) and wrote 87 records for TSLA | 2014-06-18 10:34:30
HD Request # 3 - Intraday download COMPLETE for TSLA. Completion time: 1s | 2014-06-18 10:34:30
Reloading all charts with filename: CL-201408-NYMEX.scid | 2014-06-18 10:41:55
HD Request # 4 - Downloading Intraday chart data for CL-201408-NYMEX to the file CL-201408-NYMEX.scid. Service: nymex | 2014-06-18 10:41:55
HD Request # 4 - Download start Date-Time: 2014-06-18 06:59:59.0 | 2014-06-18 10:41:55
HD Request # 4 - Using server: scdf2.sierracharts.com port 10149 | 2014-06-18 10:41:55
Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:41:55
Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:41:55
Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-06-18 10:41:55
The network socket is connected. | 2014-06-18 10:41:55
HD Request # 4 - Sending historical data logon request message. | 2014-06-18 10:41:55
HD Request # 4 - Requesting Intraday data. Start Date-Time: 2014-06-18 06:59:59. Record interval: 0 . Symbol: CLQ4 | 2014-06-18 10:41:56
HD Request # 4 - Decompressing data. | 2014-06-18 10:41:56
HD Request # 4 - Receiving Intraday data for CL-201408-NYMEX starting at 2014-06-18 06:59:59 | 2014-06-18 10:41:56
HD Request # 4 - Timestamp of first Intraday data file record written: 2014-06-18 06:59:59 | 2014-06-18 10:41:56
HD Request # 4 - Historical data for CL-201408-NYMEX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-06-18 10:41:57
Socket has been shutdown and closed. | 2014-06-18 10:41:57
The network socket for historical data has been closed. | 2014-06-18 10:41:57
HD Request # 4 - Received 48846 records from 2014-06-18 06:59:59 to 2014-06-18 10:31:54 (3.5 hours) and wrote 48846 records for CL-201408-NYMEX | 2014-06-18 10:41:57
HD Request # 4 - Intraday download COMPLETE for CL-201408-NYMEX. Completion time: 2s | 2014-06-18 10:41:57
Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:41:57
Chart #2 is performing a full recalculation because it has been tagged. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:41:57
Reloading all charts with filename: CL-201408-NYMEX.scid | 2014-06-18 10:43:47
HD Request # 5 - Downloading Intraday chart data for CL-201408-NYMEX to the file CL-201408-NYMEX.scid. Service: nymex | 2014-06-18 10:43:47
HD Request # 5 - Download start Date-Time: 2014-06-18 10:24:59.0 | 2014-06-18 10:43:47
HD Request # 5 - Using server: scdf1.sierracharts.com port 10149 | 2014-06-18 10:43:47
Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:43:47
Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:43:47
Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-06-18 10:43:47
The network socket is connected. | 2014-06-18 10:43:47
HD Request # 5 - Sending historical data logon request message. | 2014-06-18 10:43:47
HD Request # 5 - Requesting Intraday data. Start Date-Time: 2014-06-18 10:24:59. Record interval: 0 . Symbol: CLQ4 | 2014-06-18 10:43:49
HD Request # 5 - Decompressing data. | 2014-06-18 10:43:49
HD Request # 5 - Receiving Intraday data for CL-201408-NYMEX starting at 2014-06-18 10:25:00 | 2014-06-18 10:43:49
HD Request # 5 - Timestamp of first Intraday data file record written: 2014-06-18 10:25:00 | 2014-06-18 10:43:49
Socket has been shutdown and closed. | 2014-06-18 10:43:49
The network socket for historical data has been closed. | 2014-06-18 10:43:49
HD Request # 5 - Historical data for CL-201408-NYMEX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-06-18 10:43:49
HD Request # 5 - Received 1356 records from 2014-06-18 10:25:00 to 2014-06-18 10:33:45 (8.8 minutes) and wrote 1356 records for CL-201408-NYMEX | 2014-06-18 10:43:49
HD Request # 5 - Intraday download COMPLETE for CL-201408-NYMEX. Completion time: 2s | 2014-06-18 10:43:49
Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:43:49
Chart #2 is performing a full recalculation because it has been tagged. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:43:49

[2014-06-18 18:11:27]
Sierra Chart Engineering - Posts: 104368
You need to select File >> Connect to Data Feed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-06-18 18:16:17]
ged - Posts: 233
That got the chart moving, but the [M] disappeared again. I expect I'm receiving IB data. The 'lag' has returned.
[2014-06-18 18:28:05]
ged - Posts: 233
Here is an updated log:

Software version: 1143 | 2014-06-18 10:34:15
Usage end date: 2014-07-31 | 2014-06-18 10:34:15
Enabled for: Advanced Features. | 2014-06-18 10:34:15
Enabled for: Sierra Chart Historical Data Service. | 2014-06-18 10:34:15
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2014-06-18 10:34:15
Enabled for: CME, CBOT, NYMEX, COMEX exchanges. | 2014-06-18 10:34:15
Enabled for: US EQUITIES exchanges. | 2014-06-18 10:34:15
Received 1 data feed usernames. | 2014-06-18 10:34:15
Allow Support for Sierra Chart Data Feeds is enabled. | 2014-06-18 10:34:15
Active service: Interactive Brokers | 2014-06-18 10:34:15
Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-06-18 10:34:15
2014-06-18 10:34:15 Local computer clock time | 2014-06-18 10:34:15
2014-06-18 17:34:15 GMT time | 2014-06-18 10:34:15
2014-06-18 10:34:15 Time zone adjusted time | 2014-06-18 10:34:15
Time difference to server time: 1 seconds. | 2014-06-18 10:34:15
Program path: C:\SierraChart\ | 2014-06-18 10:34:15
Data Files path: C:\SierraChart\Data\ | 2014-06-18 10:34:15
OS Version Number: 6.1 | 2014-06-18 10:34:15

Checking for new symbol settings for ib | 2014-06-18 10:34:15
Symbol settings are up-to-date for ib | 2014-06-18 10:34:16
Mapping CL-201408-NYMEX to CLQ4. Service code: nymex | 2014-06-18 10:34:27
HD Request # 2 - Downloading Intraday chart data for CL-201408-NYMEX to the file CL-201408-NYMEX.scid. Service: nymex | 2014-06-18 10:34:27
HD Request # 2 - Download start Date-Time: 2014-06-18 10:33:05.0 | 2014-06-18 10:34:27
HD Request # 2 - Using server: scdf2.sierracharts.com port 10149 | 2014-06-18 10:34:27
Mapping TSLA to TSLA. Service code: equities.us | 2014-06-18 10:34:27
Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-06-18 10:34:27
The network socket is connected. | 2014-06-18 10:34:28
HD Request # 2 - Sending historical data logon request message. | 2014-06-18 10:34:28
HD Request # 2 - Requesting Intraday data. Start Date-Time: 2014-06-18 10:33:05. Record interval: 0 . Symbol: CLQ4 | 2014-06-18 10:34:29
HD Request # 2 - Decompressing data. | 2014-06-18 10:34:29
Socket has been shutdown and closed. | 2014-06-18 10:34:29
The network socket for historical data has been closed. | 2014-06-18 10:34:29
HD Request # 2 - Historical data for CL-201408-NYMEX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-06-18 10:34:29
HD Request # 2 - Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CL-201408-NYMEX | 2014-06-18 10:34:29
HD Request # 2 - Intraday download COMPLETE for CL-201408-NYMEX. Completion time: 2s | 2014-06-18 10:34:29
HD Request # 3 - Downloading Intraday chart data for TSLA to the file TSLA.scid. Service: equities.us | 2014-06-18 10:34:29
HD Request # 3 - Download start Date-Time: 2014-06-18 10:33:10.0 | 2014-06-18 10:34:29
HD Request # 3 - Using server: scdf1.sierracharts.com port 10149 | 2014-06-18 10:34:29
Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-06-18 10:34:29
Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:34:29
The network socket is connected. | 2014-06-18 10:34:29
HD Request # 3 - Sending historical data logon request message. | 2014-06-18 10:34:29
Chart #2 is performing a full recalculation because it has been tagged. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:34:29
HD Request # 3 - Requesting Intraday data. Start Date-Time: 2014-06-18 10:33:10. Record interval: 0 . Symbol: TSLA | 2014-06-18 10:34:30
HD Request # 3 - Decompressing data. | 2014-06-18 10:34:30
HD Request # 3 - Receiving Intraday data for TSLA starting at 2014-06-18 10:33:10 | 2014-06-18 10:34:30
HD Request # 3 - Timestamp of first Intraday data file record written: 2014-06-18 10:33:13 | 2014-06-18 10:34:30
Socket has been shutdown and closed. | 2014-06-18 10:34:30
The network socket for historical data has been closed. | 2014-06-18 10:34:30
HD Request # 3 - Historical data for TSLA is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-06-18 10:34:30
HD Request # 3 - Received 88 records from 2014-06-18 10:33:10 to 2014-06-18 10:34:26 (76.0 seconds) and wrote 87 records for TSLA | 2014-06-18 10:34:30
HD Request # 3 - Intraday download COMPLETE for TSLA. Completion time: 1s | 2014-06-18 10:34:30
Reloading all charts with filename: CL-201408-NYMEX.scid | 2014-06-18 10:41:55
HD Request # 4 - Downloading Intraday chart data for CL-201408-NYMEX to the file CL-201408-NYMEX.scid. Service: nymex | 2014-06-18 10:41:55
HD Request # 4 - Download start Date-Time: 2014-06-18 06:59:59.0 | 2014-06-18 10:41:55
HD Request # 4 - Using server: scdf2.sierracharts.com port 10149 | 2014-06-18 10:41:55
Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:41:55
Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:41:55
Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-06-18 10:41:55
The network socket is connected. | 2014-06-18 10:41:55
HD Request # 4 - Sending historical data logon request message. | 2014-06-18 10:41:55
HD Request # 4 - Requesting Intraday data. Start Date-Time: 2014-06-18 06:59:59. Record interval: 0 . Symbol: CLQ4 | 2014-06-18 10:41:56
HD Request # 4 - Decompressing data. | 2014-06-18 10:41:56
HD Request # 4 - Receiving Intraday data for CL-201408-NYMEX starting at 2014-06-18 06:59:59 | 2014-06-18 10:41:56
HD Request # 4 - Timestamp of first Intraday data file record written: 2014-06-18 06:59:59 | 2014-06-18 10:41:56
HD Request # 4 - Historical data for CL-201408-NYMEX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-06-18 10:41:57
Socket has been shutdown and closed. | 2014-06-18 10:41:57
The network socket for historical data has been closed. | 2014-06-18 10:41:57
HD Request # 4 - Received 48846 records from 2014-06-18 06:59:59 to 2014-06-18 10:31:54 (3.5 hours) and wrote 48846 records for CL-201408-NYMEX | 2014-06-18 10:41:57
HD Request # 4 - Intraday download COMPLETE for CL-201408-NYMEX. Completion time: 2s | 2014-06-18 10:41:57
Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:41:57
Chart #2 is performing a full recalculation because it has been tagged. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:41:57
Reloading all charts with filename: CL-201408-NYMEX.scid | 2014-06-18 10:43:47
HD Request # 5 - Downloading Intraday chart data for CL-201408-NYMEX to the file CL-201408-NYMEX.scid. Service: nymex | 2014-06-18 10:43:47
HD Request # 5 - Download start Date-Time: 2014-06-18 10:24:59.0 | 2014-06-18 10:43:47
HD Request # 5 - Using server: scdf1.sierracharts.com port 10149 | 2014-06-18 10:43:47
Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:43:47
Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:43:47
Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-06-18 10:43:47
The network socket is connected. | 2014-06-18 10:43:47
HD Request # 5 - Sending historical data logon request message. | 2014-06-18 10:43:47
HD Request # 5 - Requesting Intraday data. Start Date-Time: 2014-06-18 10:24:59. Record interval: 0 . Symbol: CLQ4 | 2014-06-18 10:43:49
HD Request # 5 - Decompressing data. | 2014-06-18 10:43:49
HD Request # 5 - Receiving Intraday data for CL-201408-NYMEX starting at 2014-06-18 10:25:00 | 2014-06-18 10:43:49
HD Request # 5 - Timestamp of first Intraday data file record written: 2014-06-18 10:25:00 | 2014-06-18 10:43:49
Socket has been shutdown and closed. | 2014-06-18 10:43:49
The network socket for historical data has been closed. | 2014-06-18 10:43:49
HD Request # 5 - Historical data for CL-201408-NYMEX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-06-18 10:43:49
HD Request # 5 - Received 1356 records from 2014-06-18 10:25:00 to 2014-06-18 10:33:45 (8.8 minutes) and wrote 1356 records for CL-201408-NYMEX | 2014-06-18 10:43:49
HD Request # 5 - Intraday download COMPLETE for CL-201408-NYMEX. Completion time: 2s | 2014-06-18 10:43:49
Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:43:49
Chart #2 is performing a full recalculation because it has been tagged. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:43:49
Reloading all charts with filename: CL-201408-NYMEX.scid | 2014-06-18 10:47:14
HD Request # 6 - Downloading Intraday chart data for CL-201408-NYMEX to the file CL-201408-NYMEX.scid. Service: nymex | 2014-06-18 10:47:14
HD Request # 6 - Download start Date-Time: 2014-06-18 10:09:59.0 | 2014-06-18 10:47:14
HD Request # 6 - Using server: scdf2.sierracharts.com port 10149 | 2014-06-18 10:47:14
Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:47:14
Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:47:14
Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-06-18 10:47:14
The network socket is connected. | 2014-06-18 10:47:14
HD Request # 6 - Sending historical data logon request message. | 2014-06-18 10:47:14
HD Request # 6 - Requesting Intraday data. Start Date-Time: 2014-06-18 10:09:59. Record interval: 0 . Symbol: CLQ4 | 2014-06-18 10:47:15
HD Request # 6 - Decompressing data. | 2014-06-18 10:47:16
HD Request # 6 - Receiving Intraday data for CL-201408-NYMEX starting at 2014-06-18 10:10:02 | 2014-06-18 10:47:16
HD Request # 6 - Timestamp of first Intraday data file record written: 2014-06-18 10:10:02 | 2014-06-18 10:47:16
Socket has been shutdown and closed. | 2014-06-18 10:47:16
The network socket for historical data has been closed. | 2014-06-18 10:47:16
HD Request # 6 - Historical data for CL-201408-NYMEX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-06-18 10:47:16
HD Request # 6 - Received 4908 records from 2014-06-18 10:10:02 to 2014-06-18 10:37:13 (27.2 minutes) and wrote 4908 records for CL-201408-NYMEX | 2014-06-18 10:47:16
HD Request # 6 - Intraday download COMPLETE for CL-201408-NYMEX. Completion time: 2s | 2014-06-18 10:47:16
Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:47:16
Chart #2 is performing a full recalculation because it has been tagged. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:47:16
Reloading all charts with filename: CL-201408-NYMEX.scid | 2014-06-18 10:52:24
HD Request # 7 - Downloading Intraday chart data for CL-201408-NYMEX to the file CL-201408-NYMEX.scid. Service: nymex | 2014-06-18 10:52:24
HD Request # 7 - Download start Date-Time: 2014-06-18 10:24:59.0 | 2014-06-18 10:52:24
HD Request # 7 - Using server: scdf1.sierracharts.com port 10149 | 2014-06-18 10:52:24
Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:52:24
Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:52:24
Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-06-18 10:52:24
The network socket is connected. | 2014-06-18 10:52:24
HD Request # 7 - Sending historical data logon request message. | 2014-06-18 10:52:24
HD Request # 7 - Requesting Intraday data. Start Date-Time: 2014-06-18 10:24:59. Record interval: 0 . Symbol: CLQ4 | 2014-06-18 10:52:26
HD Request # 7 - Decompressing data. | 2014-06-18 10:52:26
HD Request # 7 - Receiving Intraday data for CL-201408-NYMEX starting at 2014-06-18 10:25:00 | 2014-06-18 10:52:26
HD Request # 7 - Timestamp of first Intraday data file record written: 2014-06-18 10:25:00 | 2014-06-18 10:52:26
Socket has been shutdown and closed. | 2014-06-18 10:52:26
The network socket for historical data has been closed. | 2014-06-18 10:52:26
HD Request # 7 - Historical data for CL-201408-NYMEX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-06-18 10:52:26
HD Request # 7 - Received 3489 records from 2014-06-18 10:25:00 to 2014-06-18 10:42:25 (17.4 minutes) and wrote 3489 records for CL-201408-NYMEX | 2014-06-18 10:52:26
HD Request # 7 - Intraday download COMPLETE for CL-201408-NYMEX. Completion time: 2s | 2014-06-18 10:52:26
Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:52:27
Chart #2 is performing a full recalculation because it has been tagged. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:52:27
Current selected Data/Trading service: Interactive Brokers | 2014-06-18 10:56:54
Reloading all charts with filename: CL-201408-NYMEX.scid | 2014-06-18 11:03:05
HD Request # 8 - Downloading Intraday chart data for CL-201408-NYMEX to the file CL-201408-NYMEX.scid. Service: nymex | 2014-06-18 11:03:05
HD Request # 8 - Download start Date-Time: 2014-06-18 10:24:59.0 | 2014-06-18 11:03:05
HD Request # 8 - Using server: scdf2.sierracharts.com port 10149 | 2014-06-18 11:03:05
Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 11:03:05
Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 11:03:05
Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-06-18 11:03:05
The network socket is connected. | 2014-06-18 11:03:05
HD Request # 8 - Sending historical data logon request message. | 2014-06-18 11:03:05
HD Request # 8 - Requesting Intraday data. Start Date-Time: 2014-06-18 10:24:59. Record interval: 0 . Symbol: CLQ4 | 2014-06-18 11:03:06
HD Request # 8 - Decompressing data. | 2014-06-18 11:03:06
HD Request # 8 - Receiving Intraday data for CL-201408-NYMEX starting at 2014-06-18 10:25:00 | 2014-06-18 11:03:06
HD Request # 8 - Timestamp of first Intraday data file record written: 2014-06-18 10:25:00 | 2014-06-18 11:03:06
HD Request # 8 - Historical data for CL-201408-NYMEX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-06-18 11:03:06
Socket has been shutdown and closed. | 2014-06-18 11:03:06
The network socket for historical data has been closed. | 2014-06-18 11:03:06
HD Request # 8 - Received 4490 records from 2014-06-18 10:25:00 to 2014-06-18 10:53:02 (28.0 minutes) and wrote 4490 records for CL-201408-NYMEX | 2014-06-18 11:03:06
HD Request # 8 - Intraday download COMPLETE for CL-201408-NYMEX. Completion time: 2s | 2014-06-18 11:03:07
Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 11:03:07
Chart #2 is performing a full recalculation because it has been tagged. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 11:03:07
Reloading all charts with filename: CL-201408-NYMEX.scid | 2014-06-18 11:07:45
HD Request # 9 - Downloading Intraday chart data for CL-201408-NYMEX to the file CL-201408-NYMEX.scid. Service: nymex | 2014-06-18 11:07:45
HD Request # 9 - Download start Date-Time: 2014-06-18 10:34:59.0 | 2014-06-18 11:07:45
Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 11:07:45
HD Request # 9 - Using server: scdf1.sierracharts.com port 10149 | 2014-06-18 11:07:45
Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 11:07:45
Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-06-18 11:07:45
The network socket is connected. | 2014-06-18 11:07:45
HD Request # 9 - Sending historical data logon request message. | 2014-06-18 11:07:45
HD Request # 9 - Requesting Intraday data. Start Date-Time: 2014-06-18 10:34:59. Record interval: 0 . Symbol: CLQ4 | 2014-06-18 11:07:46
HD Request # 9 - Decompressing data. | 2014-06-18 11:07:46
HD Request # 9 - Receiving Intraday data for CL-201408-NYMEX starting at 2014-06-18 10:34:59 | 2014-06-18 11:07:46
HD Request # 9 - Timestamp of first Intraday data file record written: 2014-06-18 10:35:00 | 2014-06-18 11:07:46
Socket has been shutdown and closed. | 2014-06-18 11:07:46
The network socket for historical data has been closed. | 2014-06-18 11:07:46
HD Request # 9 - Historical data for CL-201408-NYMEX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-06-18 11:07:46
HD Request # 9 - Received 3149 records from 2014-06-18 10:34:59 to 2014-06-18 10:57:38 (22.7 minutes) and wrote 3147 records for CL-201408-NYMEX | 2014-06-18 11:07:46
HD Request # 9 - Intraday download COMPLETE for CL-201408-NYMEX. Completion time: 1s | 2014-06-18 11:07:46
Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 11:07:47
Chart #2 is performing a full recalculation because it has been tagged. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 11:07:47

Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-06-18 11:11:58
The network socket is connected. | 2014-06-18 11:11:58
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2014-06-18 11:11:58
TWS server version: 70 | 2014-06-18 11:11:58
IB: Connected. Waiting for account information. | 2014-06-18 11:11:58
IB Account information received. | 2014-06-18 11:11:58
Connected to IB Demo or Simulated account. | 2014-06-18 11:11:58
Interactive Brokers: Requesting Trade Positions for account: DU148803 | 2014-06-18 11:11:58
Next valid order ID: 10089 | 2014-06-18 11:11:58
Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2014-06-18 11:11:58
Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2014-06-18 11:11:58
Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2014-06-18 11:11:58
Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2014-06-18 11:11:58
Next valid order ID: 10089 | 2014-06-18 11:11:58
IB Account information received. | 2014-06-18 11:11:58
Connected to IB Demo or Simulated account. | 2014-06-18 11:11:58
NOTICE: Not connected to Live trading account to receive CME real-time futures data. | 2014-06-18 11:11:58
Interactive Brokers: Received Trade Positions download end message for account DU148803 | 2014-06-18 11:11:58
Interactive Brokers - Starting real-time market data updates for: CL-201408-NYMEX. ID: 1 | 2014-06-18 11:11:58
Subscribing to real-time True Data for symbol: CL SecType: FUT Exchange: NYMEX Currency: | 2014-06-18 11:11:58
Subscribing to symbol: CL SecType: FUT Expiry: 201408 Exchange: NYMEX Currency: Multiplier: | 2014-06-18 11:11:58
HD Request # 10 - Downloading Intraday chart data for CL-201408-NYMEX to the file CL-201408-NYMEX.scid. Service: nymex | 2014-06-18 11:11:58
HD Request # 10 - Download start Date-Time: 2014-06-18 10:57:38.0 | 2014-06-18 11:11:58
HD Request # 10 - Using server: scdf2.sierracharts.com port 10149 | 2014-06-18 11:11:58
Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-06-18 11:11:58
Mapping TSLA to TSLA. Service code: equities.us | 2014-06-18 11:11:58
SC Exchange Data - Starting real-time market data updates for: TSLA. ID: 2 | 2014-06-18 11:11:58
Using username 0 | 2014-06-18 11:11:58
SC Exchange Data: Connecting to the server scdf2.sierracharts.com. Port 10047 | 2014-06-18 11:11:58
Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-06-18 11:11:58
The network socket is connected. | 2014-06-18 11:11:58
HD Request # 10 - Sending historical data logon request message. | 2014-06-18 11:11:58
The network socket is connected. | 2014-06-18 11:11:58
SC Exchange Data: Connected to server. | 2014-06-18 11:11:58
SC Exchange Data: Sending logon request message. | 2014-06-18 11:11:58
SC Exchange Data Server Info - Server Name: . Server Version: . Provider Name: . | 2014-06-18 11:11:59
SC Exchange Data - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-06-18 11:11:59
SC Exchange Data - Successfully connected. | 2014-06-18 11:11:59
SC Exchange Data - Restarting real-time data updates for symbol: TSLA -> TSLA | 2014-06-18 11:11:59
HD Request # 10 - Requesting Intraday data. Start Date-Time: 2014-06-18 10:57:38. Record interval: 30 . Symbol: CLQ4 | 2014-06-18 11:12:00
HD Request # 10 - Decompressing data. | 2014-06-18 11:12:00
HD Request # 10 - Receiving Intraday data for CL-201408-NYMEX starting at 2014-06-18 10:57:38 | 2014-06-18 11:12:00
HD Request # 10 - Timestamp of first Intraday data file record written: 2014-06-18 10:58:06 | 2014-06-18 11:12:00
Socket has been shutdown and closed. | 2014-06-18 11:12:00
The network socket for historical data has been closed. | 2014-06-18 11:12:00
HD Request # 10 - Received 9 records from 2014-06-18 10:57:38 to 2014-06-18 11:01:32 (3.9 minutes) and wrote 8 records for CL-201408-NYMEX | 2014-06-18 11:12:00
HD Request # 10 - Intraday download COMPLETE for CL-201408-NYMEX. Completion time: 2s | 2014-06-18 11:12:00
Real-time Intraday chart data file updates started for CL-201408-NYMEX | 2014-06-18 11:12:00

HD Request # 11 - Downloading Intraday chart data for CL-201408-NYMEX to the file CL-201408-NYMEX.scid. Service: ib | 2014-06-18 11:12:00
HD Request # 11 - Download start Date-Time: 2014-06-18 11:01:32.0 | 2014-06-18 11:12:00
HD Request # 11 - Requesting a total of 0 days and 5428 seconds. | 2014-06-18 11:12:00
HD Request # 11 - IB Backfill - Seconds requested: 5428. Seconds Remaining: 0. | 2014-06-18 11:12:00
HD Request # 11 - Requesting 5428 Seconds of data at 30 secs with ending Date-Time at 2014-06-18 12:22:00 for CL-201408-NYMEX | 2014-06-18 11:12:00
HD Request # 12 - Downloading Intraday chart data for TSLA to the file TSLA.scid. Service: equities.us | 2014-06-18 11:12:00
HD Request # 12 - Download start Date-Time: 2014-06-18 10:34:26.0 | 2014-06-18 11:12:00
HD Request # 12 - Using server: scdf1.sierracharts.com port 10149 | 2014-06-18 11:12:00
Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-06-18 11:12:00
The network socket is connected. | 2014-06-18 11:12:00
HD Request # 12 - Sending historical data logon request message. | 2014-06-18 11:12:00
HD Request # 12 - Requesting Intraday data. Start Date-Time: 2014-06-18 10:34:26. Record interval: 0 . Symbol: TSLA | 2014-06-18 11:12:00
HD Request # 12 - Decompressing data. | 2014-06-18 11:12:00
HD Request # 12 - Receiving Intraday data for TSLA starting at 2014-06-18 10:34:26 | 2014-06-18 11:12:00
HD Request # 12 - Timestamp of first Intraday data file record written: 2014-06-18 10:34:33 | 2014-06-18 11:12:00
HD Request # 11 - Processing historical data message from TWS | 2014-06-18 11:12:00
HD Request # 11 - Receiving Intraday data for CL-201408-NYMEX starting at 2014-06-18 10:52:00 | 2014-06-18 11:12:00
HD Request # 11 - Timestamp of first Intraday data file record written: 2014-06-18 11:02:00 | 2014-06-18 11:12:00
HD Request # 11 - Received 41 records and wrote 20 records from 2014-06-18 10:51:30 to 2014-06-18 11:11:30. | 2014-06-18 11:12:00
Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 11:12:00
Chart #2 is performing a full recalculation because it has been tagged. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 11:12:00
Socket has been shutdown and closed. | 2014-06-18 11:12:00
The network socket for historical data has been closed. | 2014-06-18 11:12:00
HD Request # 12 - Received 2007 records from 2014-06-18 10:34:26 to 2014-06-18 11:11:41 (37.3 minutes) and wrote 2006 records for TSLA | 2014-06-18 11:12:00
HD Request # 12 - Intraday download COMPLETE for TSLA. Completion time: 0s | 2014-06-18 11:12:00
Real-time Intraday chart data file updates started for TSLA | 2014-06-18 11:12:00

HD Request # 11 - Received 41 records from 2014-06-18 10:52:00 to 2014-06-18 11:11:30 (19.5 minutes) and wrote 20 records for CL-201408-NYMEX | 2014-06-18 11:12:01
HD Request # 11 - Intraday download COMPLETE for CL-201408-NYMEX. Completion time: 1s | 2014-06-18 11:12:01
Real-time Intraday chart data file updates started for CL-201408-NYMEX | 2014-06-18 11:12:01

Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 11:12:01
Chart #2 is performing a full recalculation because it has been tagged. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 11:12:01
IB: Requesting historical order fills for account DU148803 | 2014-06-18 11:12:03
Interactive Brokers: Received Open orders end message. | 2014-06-18 11:12:03

[2014-06-18 22:02:50]
Sierra Chart Engineering - Posts: 104368
We have responded to this here:
SC Data [M] Chart Has 'Lost'' [M] & Runs off IB Data

For now connect to your Interactive Brokers Live account only to get the Sierra Chart Data Feed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-06-18 22:03:18

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