Support Board
Date/Time: Thu, 28 Nov 2024 22:45:38 +0000
Issue connecting SC to IB
View Count: 385
[2023-03-27 14:50:59] |
User916638 - Posts: 3 |
Hi, I'm trying to connect SC to IB but getting connection error. I followed the instructions here Interactive Brokers Trading Service: Setup Instructions I'm not sure what I'm missing. I have attached screenshots. Kindly, please advise. Date Time Of Last Edit: 2023-03-27 17:25:51
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Private File Private File Private File |
[2023-03-27 14:52:37] |
User916638 - Posts: 3 |
I have the attached the image of the error here. TWS is running on the same computer.
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Private File |
[2023-03-27 15:15:11] |
Sierra_Chart Engineering - Posts: 17210 |
You did not add a trusted IP address. You need to add 127.0.0.1 to this list: https://www.sierrachart.com/Download.php?Folder=SupportBoard&download=78233 This may or may not resolve the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2023-03-27 16:07:49] |
User916638 - Posts: 3 |
I added the IP address but still get the same error.
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Screen Shot 2023-03-27 at 9.06.27 AM.png / V - Attached On 2023-03-27 16:06:50 UTC - Size: 37.34 KB - 84 views |
[2023-03-27 17:12:21] |
John - SC Support - Posts: 36350 |
On the TWS software, did you go to the "Precautions" section and enable "Bypass Order Precautions for API Orders" (Steps 10 and 11 of the setup instructions)? Otherwise, we do not know what this might be. Have you tried rebooting the computer and ensuring the TWS software is running when you start Sierra Chart? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2023-03-27 17:26:17] |
Sierra_Chart Engineering - Posts: 17210 |
Did you go through all of the steps for Resolving Connection Issue here: https://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#IBResolvingConnectionIssue Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-03-27 17:27:10
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