Support Board
Date/Time: Tue, 26 Nov 2024 16:47:01 +0000
Transaction Processing Is Pending
View Count: 451
| [2023-03-24 17:50:10] |
| Nikola - Posts: 1 |
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I transfered my money so I can buy package, and the bank took of my money, but i'm still waiting the transaction to complete on your side. And I'm waiting like 1 hour...When it will finish?
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| [2023-03-24 23:15:51] |
| John - SC Support - Posts: 36300 |
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The transaction showed up in your account on March 24, 2023 at 17:12:48 GMT. We do not know how this relates to the time when you had checked your account.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-11-08 10:26:22] |
| Xhordano - Posts: 2 |
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I have the same issue, there is written Transaction processing is Pending. But i have the message that the payment was done successfully. |
| [2023-11-08 14:50:47] |
| Sierra_Chart Engineering - Posts: 17182 |
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We see 2 payments today to your account. One for 221 and another one for 34 USD. Are there any others? These have both been processed.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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