Support Board
Date/Time: Tue, 26 Nov 2024 20:40:40 +0000
Candle Lagging Price
View Count: 1534
| [2014-06-18 14:06:32] |
| ged - Posts: 233 |
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I have SC Real Time Data and IB. Trading CL, I am seeing about a 2 to 3 second lag from a change in price to the updating of my candle. My chart price and IB's price appear to be in sync, but my chart candles are not. I have unchecked the option to record historical data in real time. Would appreciate your thoughts. |
| [2014-06-18 16:26:03] |
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Do you see an [M] after the symbol on the top line of the CL chart? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-06-18 16:34:53] |
| ged - Posts: 233 |
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No. As I subscribe for the full CME Futures Group thru SC, what do I need to do to pick up the SC data rather than IB data (if that is what is happening). I have seen the 'M' in the past, don't know why it is not there now. Date Time Of Last Edit: 2014-06-18 16:46:47
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| [2014-06-18 16:50:12] |
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Restart Sierra Chart. Open a chart for the CL futures contract and post a copy of the Message Log by following these instructions: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Also, make sure you are connected to your Interactive Brokers Live account. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-06-18 16:51:21
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| [2014-06-18 16:56:20] |
| ged - Posts: 233 |
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I am under the impression that SC data should be received in my IB sim account, so long as I have also utilized my live IB account during the same month. Is this correct?
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| [2014-06-18 17:00:41] |
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Yes. Have you connected Sierra Chart at least once this month to your Live account.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-06-18 17:03:51] |
| ged - Posts: 233 |
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Yes.
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| [2014-06-18 17:11:02] |
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We need to see the Message Log. Provide it by following these instructions: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-06-18 17:22:58] |
| ged - Posts: 233 |
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Here is the log: Software version: 1143 | 2014-06-18 10:17:45 Usage end date: 2014-07-31 | 2014-06-18 10:17:45 Enabled for: Advanced Features. | 2014-06-18 10:17:45 Enabled for: Sierra Chart Historical Data Service. | 2014-06-18 10:17:45 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2014-06-18 10:17:45 Enabled for: CME, CBOT, NYMEX, COMEX exchanges. | 2014-06-18 10:17:45 Enabled for: US EQUITIES exchanges. | 2014-06-18 10:17:45 Received 1 data feed usernames. | 2014-06-18 10:17:45 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-06-18 10:17:45 Active service: Interactive Brokers | 2014-06-18 10:17:45 Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-06-18 10:17:45 2014-06-18 10:17:45 Local computer clock time | 2014-06-18 10:17:45 2014-06-18 17:17:45 GMT time | 2014-06-18 10:17:45 2014-06-18 10:17:45 Time zone adjusted time | 2014-06-18 10:17:45 Time difference to server time: 1 seconds. | 2014-06-18 10:17:45 Program path: C:\SierraChart\ | 2014-06-18 10:17:45 Data Files path: C:\SierraChart\Data\ | 2014-06-18 10:17:45 OS Version Number: 6.1 | 2014-06-18 10:17:45 Checking for new symbol settings for ib | 2014-06-18 10:17:45 Symbol settings are up-to-date for ib | 2014-06-18 10:17:45 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-06-18 10:17:50 Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-06-18 10:17:51 Socket has been shutdown and closed. | 2014-06-18 10:17:51 Failed to connect to the data and trade server. | 2014-06-18 10:17:51 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-06-18 10:17:51 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-06-18 10:17:51 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-06-18 10:17:51 Disconnected from IB. | 2014-06-18 10:17:51 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-06-18 10:17:51 Starting TWS auto-login thread. | 2014-06-18 10:17:54 TWS auto-login thread ending. | 2014-06-18 10:17:54 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-06-18 10:17:56 Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-06-18 10:17:57 Socket has been shutdown and closed. | 2014-06-18 10:17:57 Failed to connect to the data and trade server. | 2014-06-18 10:17:57 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-06-18 10:17:57 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-06-18 10:17:57 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-06-18 10:17:57 Disconnected from IB. | 2014-06-18 10:17:57 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-06-18 10:17:57 Mapping CL-201408-NYMEX to CLQ4. Service code: nymex | 2014-06-18 10:17:57 HD Request # 2 - Downloading Intraday chart data for CL-201408-NYMEX to the file CL-201408-NYMEX.scid. Service: nymex | 2014-06-18 10:17:57 HD Request # 2 - Download start Date-Time: 2014-06-18 10:10:00.0 | 2014-06-18 10:17:57 HD Request # 2 - Using server: scdf2.sierracharts.com port 10149 | 2014-06-18 10:17:57 Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-06-18 10:17:57 The network socket is connected. | 2014-06-18 10:17:57 HD Request # 2 - Sending historical data logon request message. | 2014-06-18 10:17:57 HD Request # 2 - Requesting Intraday data. Start Date-Time: 2014-06-18 10:10:00. Record interval: 0 . Symbol: CLQ4 | 2014-06-18 10:17:57 HD Request # 2 - Decompressing data. | 2014-06-18 10:17:57 Socket has been shutdown and closed. | 2014-06-18 10:17:57 The network socket for historical data has been closed. | 2014-06-18 10:17:57 HD Request # 2 - Historical data for CL-201408-NYMEX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-06-18 10:17:59 HD Request # 2 - Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CL-201408-NYMEX | 2014-06-18 10:17:59 HD Request # 2 - Intraday download COMPLETE for CL-201408-NYMEX. Completion time: 2s | 2014-06-18 10:17:59 Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:17:59 Mapping TSLA to TSLA. Service code: equities.us | 2014-06-18 10:17:59 HD Request # 3 - Downloading Intraday chart data for TSLA to the file TSLA.scid. Service: equities.us | 2014-06-18 10:17:59 HD Request # 3 - Download start Date-Time: 2014-06-18 10:10:53.0 | 2014-06-18 10:17:59 HD Request # 3 - Using server: scdf1.sierracharts.com port 10149 | 2014-06-18 10:17:59 Chart #2 is performing a full recalculation because it has been tagged. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:17:59 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-06-18 10:17:59 The network socket is connected. | 2014-06-18 10:17:59 HD Request # 3 - Sending historical data logon request message. | 2014-06-18 10:17:59 Starting TWS auto-login thread. | 2014-06-18 10:17:59 TWS auto-login thread ending. | 2014-06-18 10:17:59 HD Request # 3 - Requesting Intraday data. Start Date-Time: 2014-06-18 10:10:53. Record interval: 0 . Symbol: TSLA | 2014-06-18 10:18:00 HD Request # 3 - Decompressing data. | 2014-06-18 10:18:00 HD Request # 3 - Receiving Intraday data for TSLA starting at 2014-06-18 10:10:53 | 2014-06-18 10:18:00 HD Request # 3 - Timestamp of first Intraday data file record written: 2014-06-18 10:10:53 | 2014-06-18 10:18:00 Socket has been shutdown and closed. | 2014-06-18 10:18:00 HD Request # 3 - Historical data for TSLA is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-06-18 10:18:00 The network socket for historical data has been closed. | 2014-06-18 10:18:00 HD Request # 3 - Received 196 records from 2014-06-18 10:10:53 to 2014-06-18 10:17:57 (7.1 minutes) and wrote 186 records for TSLA | 2014-06-18 10:18:00 HD Request # 3 - Intraday download COMPLETE for TSLA. Completion time: 1s | 2014-06-18 10:18:00 Starting TWS auto-login thread. | 2014-06-18 10:18:02 TWS auto-login thread ending. | 2014-06-18 10:18:02 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-06-18 10:18:02 Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-06-18 10:18:03 Socket has been shutdown and closed. | 2014-06-18 10:18:03 Failed to connect to the data and trade server. | 2014-06-18 10:18:03 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-06-18 10:18:03 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-06-18 10:18:03 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-06-18 10:18:03 Disconnected from IB. | 2014-06-18 10:18:03 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-06-18 10:18:03 Starting TWS auto-login thread. | 2014-06-18 10:18:06 TWS auto-login thread ending. | 2014-06-18 10:18:06 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-06-18 10:18:08 Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-06-18 10:18:09 Socket has been shutdown and closed. | 2014-06-18 10:18:09 Failed to connect to the data and trade server. | 2014-06-18 10:18:09 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-06-18 10:18:09 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-06-18 10:18:09 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-06-18 10:18:09 Disconnected from IB. | 2014-06-18 10:18:09 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-06-18 10:18:09 Starting TWS auto-login thread. | 2014-06-18 10:18:10 TWS auto-login thread ending. | 2014-06-18 10:18:10 Starting TWS auto-login thread. | 2014-06-18 10:18:14 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-06-18 10:18:14 Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-06-18 10:18:15 Socket has been shutdown and closed. | 2014-06-18 10:18:15 Failed to connect to the data and trade server. | 2014-06-18 10:18:15 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-06-18 10:18:15 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-06-18 10:18:15 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-06-18 10:18:15 Disconnected from IB. | 2014-06-18 10:18:15 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-06-18 10:18:15 TWS auto-login thread ending. | 2014-06-18 10:18:16 Starting TWS auto-login thread. | 2014-06-18 10:18:18 TWS auto-login thread ending. | 2014-06-18 10:18:18 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-06-18 10:18:20 Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-06-18 10:18:21 Socket has been shutdown and closed. | 2014-06-18 10:18:21 Failed to connect to the data and trade server. | 2014-06-18 10:18:21 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-06-18 10:18:21 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-06-18 10:18:21 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-06-18 10:18:21 Disconnected from IB. | 2014-06-18 10:18:21 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-06-18 10:18:21 Starting TWS auto-login thread. | 2014-06-18 10:18:22 TWS auto-login thread ending. | 2014-06-18 10:18:22 Starting TWS auto-login thread. | 2014-06-18 10:18:26 TWS auto-login thread ending. | 2014-06-18 10:18:26 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-06-18 10:18:26 Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-06-18 10:18:27 Socket has been shutdown and closed. | 2014-06-18 10:18:27 Failed to connect to the data and trade server. | 2014-06-18 10:18:27 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-06-18 10:18:27 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-06-18 10:18:27 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-06-18 10:18:27 Disconnected from IB. | 2014-06-18 10:18:27 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-06-18 10:18:27 Starting TWS auto-login thread. | 2014-06-18 10:18:30 TWS auto-login thread ending. | 2014-06-18 10:18:30 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-06-18 10:18:32 Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-06-18 10:18:33 Socket has been shutdown and closed. | 2014-06-18 10:18:33 Failed to connect to the data and trade server. | 2014-06-18 10:18:33 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-06-18 10:18:33 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-06-18 10:18:33 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-06-18 10:18:33 Disconnected from IB. | 2014-06-18 10:18:33 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-06-18 10:18:33 Starting TWS auto-login thread. | 2014-06-18 10:18:34 TWS auto-login thread ending. | 2014-06-18 10:18:34 Starting TWS auto-login thread. | 2014-06-18 10:18:38 TWS auto-login thread ending. | 2014-06-18 10:18:38 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-06-18 10:18:38 The network socket is connected. | 2014-06-18 10:18:38 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2014-06-18 10:18:38 TWS server version: 70 | 2014-06-18 10:18:38 IB: Connected. Waiting for account information. | 2014-06-18 10:18:38 IB Account information received. | 2014-06-18 10:18:38 Connected to IB Demo or Simulated account. | 2014-06-18 10:18:38 Interactive Brokers: Requesting Trade Positions for account: DU148803 | 2014-06-18 10:18:38 Next valid order ID: 10089 | 2014-06-18 10:18:38 Message from IB: Market data farm connection is broken:usfuture. IB Error Code: 2103. Request ID: -1. | 2014-06-18 10:18:38 Next valid order ID: 10089 | 2014-06-18 10:18:38 IB Account information received. | 2014-06-18 10:18:38 Connected to IB Demo or Simulated account. | 2014-06-18 10:18:38 NOTICE: Not connected to Live trading account to receive CME real-time futures data. | 2014-06-18 10:18:38 Interactive Brokers: Received Trade Positions download end message for account DU148803 | 2014-06-18 10:18:38 Interactive Brokers - Starting real-time market data updates for: CL-201408-NYMEX. ID: 1 | 2014-06-18 10:18:38 Subscribing to real-time True Data for symbol: CL SecType: FUT Exchange: NYMEX Currency: | 2014-06-18 10:18:38 Subscribing to symbol: CL SecType: FUT Expiry: 201408 Exchange: NYMEX Currency: Multiplier: | 2014-06-18 10:18:38 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2014-06-18 10:18:38 HD Request # 4 - Downloading Intraday chart data for CL-201408-NYMEX to the file CL-201408-NYMEX.scid. Service: nymex | 2014-06-18 10:18:38 HD Request # 4 - Download start Date-Time: 2014-06-18 10:10:00.0 | 2014-06-18 10:18:38 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2014-06-18 10:18:38 HD Request # 4 - Using server: scdf2.sierracharts.com port 10149 | 2014-06-18 10:18:38 Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-06-18 10:18:38 Mapping TSLA to TSLA. Service code: equities.us | 2014-06-18 10:18:38 SC Exchange Data - Starting real-time market data updates for: TSLA. ID: 2 | 2014-06-18 10:18:38 Using username 0 | 2014-06-18 10:18:38 SC Exchange Data: Connecting to the server scdf2.sierracharts.com. Port 10047 | 2014-06-18 10:18:38 The network socket is connected. | 2014-06-18 10:18:38 HD Request # 4 - Sending historical data logon request message. | 2014-06-18 10:18:38 Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-06-18 10:18:39 The network socket is connected. | 2014-06-18 10:18:39 SC Exchange Data: Connected to server. | 2014-06-18 10:18:39 SC Exchange Data: Sending logon request message. | 2014-06-18 10:18:39 Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2014-06-18 10:18:39 HD Request # 4 - Requesting Intraday data. Start Date-Time: 2014-06-18 10:10:00. Record interval: 30 . Symbol: CLQ4 | 2014-06-18 10:18:40 SC Exchange Data Server Info - Server Name: . Server Version: . Provider Name: . | 2014-06-18 10:18:40 SC Exchange Data - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-06-18 10:18:40 SC Exchange Data - Successfully connected. | 2014-06-18 10:18:40 SC Exchange Data - Restarting real-time data updates for symbol: TSLA -> TSLA | 2014-06-18 10:18:40 HD Request # 4 - Decompressing data. | 2014-06-18 10:18:40 Socket has been shutdown and closed. | 2014-06-18 10:18:40 The network socket for historical data has been closed. | 2014-06-18 10:18:40 HD Request # 4 - Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CL-201408-NYMEX | 2014-06-18 10:18:40 HD Request # 4 - Intraday download COMPLETE for CL-201408-NYMEX. Completion time: 2s | 2014-06-18 10:18:40 Real-time Intraday chart data file updates started for CL-201408-NYMEX | 2014-06-18 10:18:40 HD Request # 5 - Downloading Intraday chart data for CL-201408-NYMEX to the file CL-201408-NYMEX.scid. Service: ib | 2014-06-18 10:18:40 HD Request # 5 - Download start Date-Time: 2014-06-18 10:10:00.0 | 2014-06-18 10:18:40 HD Request # 5 - Requesting a total of 0 days and 5320 seconds. | 2014-06-18 10:18:40 HD Request # 5 - IB Backfill - Seconds requested: 5320. Seconds Remaining: 0. | 2014-06-18 10:18:40 HD Request # 5 - Requesting 5320 Seconds of data at 30 secs with ending Date-Time at 2014-06-18 11:28:40 for CL-201408-NYMEX | 2014-06-18 10:18:40 HD Request # 6 - Downloading Intraday chart data for TSLA to the file TSLA.scid. Service: equities.us | 2014-06-18 10:18:40 HD Request # 6 - Download start Date-Time: 2014-06-18 10:17:57.0 | 2014-06-18 10:18:40 HD Request # 6 - Using server: scdf1.sierracharts.com port 10149 | 2014-06-18 10:18:40 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-06-18 10:18:40 The network socket is connected. | 2014-06-18 10:18:40 HD Request # 6 - Sending historical data logon request message. | 2014-06-18 10:18:40 HD Request # 6 - Requesting Intraday data. Start Date-Time: 2014-06-18 10:17:57. Record interval: 0 . Symbol: TSLA | 2014-06-18 10:18:40 HD Request # 6 - Decompressing data. | 2014-06-18 10:18:40 HD Request # 6 - Receiving Intraday data for TSLA starting at 2014-06-18 10:17:57 | 2014-06-18 10:18:40 HD Request # 6 - Timestamp of first Intraday data file record written: 2014-06-18 10:18:01 | 2014-06-18 10:18:40 Socket has been shutdown and closed. | 2014-06-18 10:18:40 The network socket for historical data has been closed. | 2014-06-18 10:18:40 HD Request # 6 - Received 28 records from 2014-06-18 10:17:57 to 2014-06-18 10:18:37 (40.0 seconds) and wrote 21 records for TSLA | 2014-06-18 10:18:40 HD Request # 6 - Intraday download COMPLETE for TSLA. Completion time: 0s | 2014-06-18 10:18:40 Real-time Intraday chart data file updates started for TSLA | 2014-06-18 10:18:40 Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:18:40 Chart #2 is performing a full recalculation because it has been tagged. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:18:40 HD Request # 5 - Processing historical data message from TWS | 2014-06-18 10:18:41 HD Request # 5 - Receiving Intraday data for CL-201408-NYMEX starting at 2014-06-18 10:00:30 | 2014-06-18 10:18:41 HD Request # 5 - Timestamp of first Intraday data file record written: 2014-06-18 10:10:30 | 2014-06-18 10:18:41 HD Request # 5 - Received 38 records and wrote 17 records from 2014-06-18 10:00:00 to 2014-06-18 10:18:30. | 2014-06-18 10:18:41 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2014-06-18 10:18:41 HD Request # 5 - Received 38 records from 2014-06-18 10:00:30 to 2014-06-18 10:18:30 (18.0 minutes) and wrote 17 records for CL-201408-NYMEX | 2014-06-18 10:18:42 HD Request # 5 - Intraday download COMPLETE for CL-201408-NYMEX. Completion time: 2s | 2014-06-18 10:18:42 Real-time Intraday chart data file updates started for CL-201408-NYMEX | 2014-06-18 10:18:42 Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:18:42 Chart #2 is performing a full recalculation because it has been tagged. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:18:42 IB: Requesting historical order fills for account DU148803 | 2014-06-18 10:18:43 Interactive Brokers: Received Open orders end message. | 2014-06-18 10:18:43 |
| [2014-06-18 17:28:38] |
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This is the problem: Connected to IB Demo or Simulated account. | 2014-06-18 10:18:38 NOTICE: Not connected to Live trading account to receive CME real-time futures data. | 2014-06-18 10:18:38 We know you said you connected to the live account previously, but without knowing exactly what you did previously, you need to do it again. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-06-18 17:29:35] |
| ged - Posts: 233 |
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It has occurred to me that since I use different instances of SC for live and paper trading, and I have only logged into IB live in the one instance, and only into IB sim in the other instance, that perhaps this is the problem. I will disable auto log in to IB in my IB sim instance of SC; then manually log into my live account there, and see if that clears up the problem. |
| [2014-06-18 17:39:51] |
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Yes, this explains why you have this problem. You need to connect your Live account once a month in the instance of Sierra Chart where you want to get the real-time futures data feed.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-06-18 17:40:53] |
| ged - Posts: 233 |
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That was my problem. Thanks.
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| [2014-06-18 17:49:28] |
| ged - Posts: 233 |
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Last post deleted; new thread started.
Date Time Of Last Edit: 2014-06-18 18:02:36
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To post a message in this thread, you need to log in with your Sierra Chart account: