Support Board
Date/Time: Thu, 28 Nov 2024 22:43:57 +0000
Server (List) Not populating
View Count: 560
[2023-03-23 14:34:06] |
kiter666 - Posts: 1 |
Within Current selected service, I am attempting to use Rithmic Direct - DTC (trading) and under the Server (List) column the entire list is coming back blank.
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[2023-03-23 15:37:26] |
John - SC Support - Posts: 36350 |
Did you follow the instructions and exit from the Data/Trade Service Settings Window after selecting Rithmic for the Service and then re-opening the Data/Trade Service Settings window in order to allow the system to get the list of servers from Rithmic (Step 9 of the Setup Instructions for Rithmic)? Let us know if you do this and you are still not getting the list. You may have to wait more than 3 seconds. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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