Support Board
Date/Time: Thu, 28 Nov 2024 22:53:44 +0000
P&L Showing Incorrectly in Trade Activity Log for Separate Accounts
View Count: 463
| [2023-03-20 16:55:09] |
| JamesMowery - Posts: 11 |
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I am trading various accounts. When I switch between my Rithmic vs Teton accounts, the P&L shows differently and incorrectly for the opposite trading service. I have attached a trade log and also trade P&L reports. In the images I have attached I'm logged into Rithmic. I should be showing $23.05 for my Teton account instead of the $575.00 it is showing. All of these are live trades. If I log into Teton, the Rithmic P&L would be showing the major discrepancy. I also confirmed it's not a commission setting issue, as the issue is still present when omitting commissions. Is there anything I can do to fix this so that it shows the correct P&L? Thanks so much for the help! Date Time Of Last Edit: 2023-03-20 17:28:55
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 Screenshot 2023-03-20 094652.png / V - Attached On 2023-03-20 16:48:54 UTC - Size: 219.42 KB - 83 views Screenshot 2023-03-20 094503.png / V - Attached On 2023-03-20 16:49:23 UTC - Size: 54.71 KB - 75 views |
| [2023-03-20 20:59:51] |
| John - SC Support - Posts: 36350 |
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This is normal and is due to how the different services handle the pricing behind the scenes (there are various multipliers that we have to use for different services). You can only trust the P/L for the service and account that you are connected to at that time. This is one, of many, reasons why we recommend using separate installations of Sierra Chart to connect to each trading service, rather than switching between them on the one installation. Refer to the following for how to install another Sierra Chart on the same computer: Using Multiple Data and Trading Services at the Same Time: Step-By-Step Instructions to Install Multiple Copies of Sierra Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-03-20 21:13:56] |
| JamesMowery - Posts: 11 |
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Thanks John! I actually figured this out about an hour ago, and went ahead and setup the second instance! The only other issue I'm running into is that I can't seem to change the P&L type from currency to ticks or points on the trade activity log. But I did notice that it works when I filter it down to one single (with the same trading service) account. Is it only possible to use the different P&L types when viewing a single account only? Thanks so much! |
| [2023-03-20 22:03:50] |
| John - SC Support - Posts: 36350 |
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It is the case that if you are viewing multiple trading accounts, you can only view the results in Currency.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-03-20 22:06:57] |
| JamesMowery - Posts: 11 |
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Thanks John. Really appreciate the help!
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| [2023-03-21 03:45:50] |
| Sierra_Chart Engineering - Posts: 17210 |
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All of this is documented here: Trade Activity Log: Solving Trade Activity Incorrect Price Formatting and P/L Values Trade Activity Log: Profit/Loss (P/L) Format Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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