Support Board
Date/Time: Thu, 28 Nov 2024 22:28:50 +0000
LITEL Q HELP
View Count: 239
| [2023-03-20 12:02:26] |
| User542166 - Posts: 17 |
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Hi, every time I connect to sierra, this problem pops up, what do I do?
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 ללא שם.png / V - Attached On 2023-03-20 12:02:17 UTC - Size: 86.01 KB - 72 views |
| [2023-03-20 17:25:14] |
| John - SC Support - Posts: 36350 |
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Make sure the option for Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support For Sierra Chart Data Feeds is set to Yes. If it is not (as we suspect) then change it to Yes and select OK to close that window. Then select File >> Disconnect, followed by File >> Connect to Data Feed. After that, you should be getting the data from our Denali Exchange Data Feed and you should not be getting that message. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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