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Date/Time: Thu, 28 Nov 2024 21:28:56 +0000



Cant load days past 2022-05-16 (XBTUSD)

View Count: 353

[2023-03-20 10:30:21]
User154791 - Posts: 14
Hi,

As the title says I am trying to load more data for Bitmex's symbol of BTC. I used to have far more data, as I could still see the drawings I did however I couldnt see the profiles I drew them on (I have deleted the drawings now, so they are not seen in the image).

I would like to see before this date, I have tried changing the amount of days to load, and the start date of the data. But when I change the date e.g. 2020-01-01, it resets it back to the data shown in the image (2022-05-21)

Thanks
imageW TPO.png / V - Attached On 2023-03-20 10:30:07 UTC - Size: 121.76 KB - 71 views
imageDays to load.png / V - Attached On 2023-03-20 10:30:12 UTC - Size: 138.11 KB - 73 views
[2023-03-20 11:05:44]
User154791 - Posts: 14
I have changed the chart type to 'historical', however it changes the way the TPO profiles are displayed (as attached below), how can I get it so it has the days correct as seen on 'historical' but the TPO profiles displayed in the same way as 'Intraday'?
imageW TPO - historical.png / V - Attached On 2023-03-20 11:05:35 UTC - Size: 112.7 KB - 68 views
[2023-03-25 07:27:21]
Sierra_Chart Engineering - Posts: 17206
Follow the instructions here and do not skip any steps and take the time and read them carefully and do precisely what is said:

Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data

This was not responded to earlier because it was a user discussion.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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