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Date/Time: Thu, 28 Nov 2024 23:48:20 +0000



no data

View Count: 253

[2023-03-17 10:48:23]
Morgane Panglosse - Posts: 1
Bonjour,

J'ai payé mon abonnement mais je n'ai pas de data, tout est bloqué
[2023-03-17 10:48:32]
Sierra_Chart Engineering - Posts: 17211
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Tell us about *one* symbol only.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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