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Date/Time: Mon, 16 Sep 2024 19:06:50 +0000



slow chart loading times

View Count: 1686

[2014-06-16 20:27:36]
User77503 - Posts: 48
every time i start up my workspace in the morning or if i switch a chart from RTH to 24hr time frame it takes well over a minute for it to load because it has to calculate every single futures month it seems ("loading ESM3, ESU4..."). am i doing something wrong by not having all that already permanently downloaded or???
[2014-06-16 21:28:29]
Sierra Chart Engineering - Posts: 104368
Historical data that already exists within a chart data file, is not downloaded again.

We recommend referring to help topic 30 for this kind of issue:
http://www.sierrachart.com/index.php?l=doc/helpdetails30.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-06-17 16:21:30]
User77503 - Posts: 48
what specifically about it? there are 29 bullet points. do you believe your charts should load in less time than a minute or is my wait normal?
[2014-06-17 16:29:08]
Sierra Chart Engineering - Posts: 104368
Should be much less than a minute. However, there are so many different variables involved it is hard to say. Your own system can have a major effect upon chart loading times.

The main thing that will help is reducing the Days to Load in Chart >> Chart Settings.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-06-17 16:29:44

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