Support Board
Date/Time: Fri, 22 Nov 2024 00:47:54 +0000
can't access historical charts for nq, es, ym
View Count: 2204
| [2013-05-01 19:39:54] |
| User42397 - Posts: 19 |
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I am at the end of my rope on this. I have never been able to access duialy histopriocal charts for nasdaq, s&p, djia, or any other stock index. I can do other commodities fine. I enter cl and up comes years worth of daily data for crude. I enter gc and up comes gold. I enter nq and I get a red box on the screen that says "operation failed". What am I doing wrong?
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| [2013-05-01 19:53:30] |
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Are you opening the charts through File >> Find Symbol? After opening one of the charts, post a copy of the Message Log, by following these steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-05-01 20:57:19] |
| User42397 - Posts: 19 |
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When I go to Find >> Symbol, it will let me input monthly (or in this case, quarterly) symbols, but how do I input the historic generic symbol to get historic data?
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| [2013-05-01 21:11:10] |
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Do you mean Continuous Futures Contract symbols?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-05-01 21:33:58] |
| User42397 - Posts: 19 |
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Yes.
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| [2013-05-01 21:41:14] |
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Open one of the charts you are not getting any data for and post a copy of the Message Log as previously requested. For information about Continuous Futures Contract charts, refer to: http://www.sierrachart.com/index.php?l=doc/doc_ContinuousFuturesContractCharts.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-05-01 21:41:49
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| [2013-05-01 22:02:16] |
| User42397 - Posts: 19 |
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not sure how that last post got on there. I sent it the data via the message log. Did it get to you?
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| [2013-05-01 22:33:15] |
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You are getting HTTP connection errors. Please refer to the Login Problems section here: http://www.sierrachart.com/index.php?l=doc/LoginInstructions.php#LoginProblems All of the information given their applies to HTTP errors in general in Sierra Chart. Most likely Internet Explorer is set to Work Offline or a third-party firewall is blocking the connection. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-05-01 22:34:07
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