Support Board
Date/Time: Thu, 28 Nov 2024 20:48:58 +0000
problem for real time data
View Count: 439
| [2023-03-13 14:14:08] |
| User278398 - Posts: 291 |
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hi' i cant get real time data... i'm tring to subscribe "activate exchange: us equities (nyse,nasdaq,amex) - as u can see in the attached pic (this is an old pic that i had). can u send me link to subscribe it ? regards |
 Screenshot 2022-04-20 184824.png / V - Attached On 2023-03-13 14:10:55 UTC - Size: 340.71 KB - 91 views |
| [2023-03-13 17:32:09] |
| John - SC Support - Posts: 36350 |
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You should not have any issue activating the U.S. Equities exchange on the Sierra Chart Exchange Data Feed. Are you still wanting this data? As we see that you have the NASDAQ TotalView data enabled right now.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-03-14 18:50:48] |
| User278398 - Posts: 291 |
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i'm using numbers bars(footprint) which doesnt get all the data as my broker if i'm using nasdaq totalview (i pay for this for other thing which is level2) data for my stock (nio).... to get all data i need for numbers bars i need "regular" nio stock grpah/// and for this graph i cant get realtime. so,yes, i'm still want this data "activate exchange: us equities (nyse,nasdaq,amex)". ... 1.can u send me direct link to subscribe this? 2. after i subscribe it, do i need to fill a document which i declare that im a non-profesional? (if the answers is "yes", please also send me link to this this document) thanks, regrds. |
| [2023-03-14 20:47:32] |
| John - SC Support - Posts: 36350 |
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We have activated the U.S. Equities exchange for your account. You can now get the U.S. Stock data with the full volumes. You do not need to fill out any additional paperwork at this time. What you have done suffices. Just be aware that in April we expect to release our Consolidated Tape for the NASDAQ TotalView exchange on the Denali Exchange Data Feed. When this is ready, we will be moving you to that exchange, as we will be discontinuing the Sierra Chart Exchange Data Feed at that time. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-03-15 09:00:14] |
| User278398 - Posts: 291 |
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"Just be aware that in April we expect to release our Consolidated Tape for the NASDAQ TotalView exchange on the Denali Exchange Data Feed" . tooday i cant get all the volume i need for number bars from NASDAQ TotalView exchange, because of that i needed " the U.S. Equities exchange real time". ... "When this is ready, we will be moving you to that exchange, as we will be discontinuing the Sierra Chart Exchange Data Feed at that time." . in april numbers bars will work fine, and it get all the data,volume i need that it will work as tooday (with U.S. Equities exchange real time) ? thanks, regards |
| [2023-03-16 06:07:30] |
| Sierra_Chart Engineering - Posts: 17206 |
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Yes: in april numbers bars will work fine, and it get all the data,volume i need that it will work as tooday (with U.S. Equities exchange real time) ?
thanks, regards Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-03-16 08:57:42] |
| User278398 - Posts: 291 |
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last thing... 1. In april ,to get all the data i need from sieera graph as it now, as i pay for it today(attached pic file), i will need to active all those recurring services of the amount of 97.5$ also ? if the answer is "no", what should i unsubscribe/change in the recurring services? thanks, regards. |
Attachment Deleted. |
| [2023-03-16 15:09:11] |
| John - SC Support - Posts: 36350 |
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We will move you from the Sierra Chart Exchange Data Feed to the Denali Exchange Data Feed. At that time, your costs will go down as you will not be paying for the Sierra Chart Exchange Data Feed or the U.S. Equities exchange. You will just continue to get the NASDAQ TotalView data For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-03-31 14:59:45] |
| User278398 - Posts: 291 |
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hello. tooday i pay the next services for what i need: 11-integrated advances – 46$ Nasdaq us stock data- 16$ 250 real time symbols – 25$ Us equities (nyse,Nasdaq,amex) – 10.5$ .... in april i need to use the same services? wich one i dont need, and still i will get all the volume i need(like as i get from my broker)? regards |
| [2023-03-31 16:51:04] |
| Sierra_Chart Engineering - Posts: 17206 |
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Continue to use the same services in April.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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