Login Page - Create Account

Support Board


Date/Time: Fri, 29 Nov 2024 01:36:03 +0000



SMS verification for Trial account problems

View Count: 244

[2023-03-13 07:27:56]
UserZIG111 - Posts: 1
Cannot resend sms -- getting -- "SMS already sent ERROR message" and cannot find a work around.

Cannot receive sms
Cannot activate Trial account

To activate a trial, run Sierra Chart
select Global settings / Activate Trial
enter sms number, double left click box below to submit
[2023-03-13 11:36:53]
Sierra_Chart Engineering - Posts: 17214
Your account has been activated and the usage time extended if necessary.

If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu.

After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit".
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account