Support Board
Date/Time: Fri, 29 Nov 2024 00:37:41 +0000
Historical Chart not loading
View Count: 395
| [2023-03-13 00:07:59] |
| User148596 - Posts: 216 |
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Hi, for some reason my NQ chart will only load the March contract. I have it set to continuous futures contract and days to load is 900. Any thoughts? Thanks |
| [2023-03-13 00:53:33] |
| Barry L - Posts: 33 |
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I had the same carry on last night rolling to the ES June , But only on one chart. Just kept going back to the March . I thought it may have been some of the correlation studies that was doing it , Saved the whole study collection , then cleaned the chart and it still wouldn't load the June on the bare candles .So I duplicated one of the other charts that would load and cleaned it, and then applied the study collection and it worked fine , so I just deleted the other one, But none of my Historical market depth studies are showing anything for the June , even with lowering the threshold to colour way way down Update . Solved the problem by just making a duplicate chart and the Depth appeared on that one Date Time Of Last Edit: 2023-03-13 01:22:55
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| [2023-03-13 09:17:43] |
| Sierra_Chart Engineering - Posts: 17213 |
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Provide an image of the chart or Trade DOM, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-03-14 03:15:00] |
| User148596 - Posts: 216 |
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https://www.sierrachart.com/image.php?Image=1678763667196.png
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| [2023-03-14 11:08:39] |
| Sierra_Chart Engineering - Posts: 17213 |
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This is what we see: https://www.sierrachart.com/image.php?Image=1678792054213.png Follow through the instructions here: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data For now do not use the back adjusted option. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-03-14 11:09:30
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| [2023-03-15 13:02:37] |
| User148596 - Posts: 216 |
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Okay, but why is the link to the image a different image and link than the link/image I posted?
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| [2023-03-15 14:37:45] |
| Sierra_Chart Engineering - Posts: 17213 |
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It is to our own chart we created for the symbol to check the data and settings. And confirm there should be no problem if you re-download data.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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