Support Board
Date/Time: Fri, 29 Nov 2024 01:43:22 +0000
Data services
View Count: 299
| [2023-03-10 19:03:22] |
| User565325 - Posts: 11 |
|
Hi, I did what you learn to me, not with Topstep but with Apex. Everithing is working. But something i can't understand. For example, when i connect my sierra to rithmic, it works, i can see my apex account. When i trade on simulated, i managed my orders correctly. For example, if i put a target to 10 ticks then a breakeven at 2 ticks when i'm at 10 ticks, it works. When i switch to Apex account, and take a trade, there's no stoploss, no target and no breakeven working. Just the position. What i'm doing wrong? Thank you |
| [2023-03-10 20:50:10] |
| John - SC Support - Posts: 36350 |
|
There is a problem with Rithmic where attached orders are not processing correctly.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-03-10 21:18:34] |
| User565325 - Posts: 11 |
|
Ok, is there a way to make attached orders works properly? Where is the problem on rithmic? And why? Thank you! |
| [2023-03-10 22:39:49] |
| John - SC Support - Posts: 36350 |
|
We do not know. We just have heard from multiple people using Rithmic with various brokers that there is an issue. You would need to talk to your broker about this.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-03-10 22:56:50] |
| User565325 - Posts: 11 |
|
Ok, many thanks.
|
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