Support Board
Date/Time: Fri, 29 Nov 2024 02:50:29 +0000
No Denali data
View Count: 240
| [2023-03-10 15:40:29] |
| Benco74100 - Posts: 8 |
|
Good morning, Today I have no more data arriving on my sierra chart! can you help me. I am attaching a screenshot of the connection |
 Capture d’écran 2023-03-10 102216.png / V - Attached On 2023-03-10 15:40:25 UTC - Size: 3.08 KB - 63 views |
| [2023-03-10 16:23:52] |
| Sierra_Chart Engineering - Posts: 17218 |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-03-10 18:43:33] |
| Benco74100 - Posts: 8 |
|
No it's Ok ! thanks for your support have a nice week-end |
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