Support Board
Date/Time: Fri, 29 Nov 2024 03:46:57 +0000
why is my data not showing anything....
View Count: 381
| [2023-03-06 20:28:48] |
| Ulie - Posts: 7 |
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<this thread is now private> data not showing anything..... https://www.sierrachart.com/image.php?Image=1678064243694.png |
image.png| [2023-03-06 22:09:27] |
| John - SC Support - Posts: 36350 |
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Do you have the Numbers Bars Calculated Values to reference a different chart? Refer to the following: Numbers Bars: Overlaying a Numbers Bars Calculated Values Study from Another Chart Otherwise, we would need to get a copy of that chart in order to see how things are setup, as we do not see any reason to be having an issue. Follow these instructions to get us the chart: Support Board Posting Information: Providing Chartbook with Only a Single Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-03-07 15:05:58] |
| Ulie - Posts: 7 |
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it is not just the number bars. it is everything in my whole chartbook. I will have to share the chartbook. Should I share the whole chartbook or just one chart from the chartbook should be fine?
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| [2023-03-07 16:26:45] |
| Sierra_Chart Engineering - Posts: 17218 |
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With the studies we see you are using you need to change to Service Package 11: To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link. Or go to this page: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation You will need to login if you are not currently logged in. In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button. The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted. When changing between Sierra Chart Service Packages, the usage time ending date on your Sierra Chart account is adjusted based upon the price differences between the package you are changing from and the package you are changing to. When changing to a higher priced package, your usage time ending date will be brought back closer in time. When changing to a lower-priced package, your usage time ending date will be brought forward further out in time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-03-07 16:27:07
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| [2023-03-07 17:01:54] |
| Ulie - Posts: 7 |
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that fixed it for me. thanks!!!
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