Support Board
Date/Time: Fri, 29 Nov 2024 04:33:03 +0000
2 Year Treasury Note Mar and June - ZT-202306-CBOT, Data Missing
View Count: 269
| [2023-03-02 08:08:33] |
| User624595 - Posts: 207 |
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From Wednesday 3-1-23 globex open 6pm EST until Thursday 3-2-23 12am EST, no data shows for those times. CME site has no missing data. Tried delete and download from Main instance, does not fill. Also is there a way to have chart indicate when data is missing like this? We only happened to notice it because of the gap in price. |
 2023-03-02_03h00_11.png / V - Attached On 2023-03-02 08:00:39 UTC - Size: 11.8 KB - 66 views Attachment Deleted. 2023-03-02_03h06_23.png / V - Attached On 2023-03-02 08:06:42 UTC - Size: 52.47 KB - 65 views |
| [2023-03-02 15:44:21] |
| Sierra_Chart Engineering - Posts: 17218 |
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No: Also is there a way to have chart indicate when data is missing like this?
Follow through the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Also refer to this section and the following one: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Incorrect Chart and Session Times Settings If there still is missing data let us know. You do not have to re-download in the main instance. Sub instances will pull data direct from the server. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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